FAAIZ SIDDIQI
Brighton,United Kingdom
Summary
Hospitality professional with over 6 years of experience across hotel operations and commercial environments, developing a strong focus on Revenue Management and data-driven decision-making. Strong analytical capability with experience in interpreting performance trends to support commercial strategy and improve business outcomes. Skilled in operational analysis, demand patterns, inventory control and understanding the impact of pricing and operational decisions on overall hotel performance, with exposure to AI-enabled tools to enhance data processing and reporting efficiency. MSc Strategic Hotel Management graduate from the University of Surrey, specialising in Revenue Management, financial analysis, investment feasibility and business performance optimisation. Seeking a Revenue Executive role to apply analytical and commercial expertise in forecasting, pricing strategy, market analysis and revenue optimisation within a hotel revenue function.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Group Reservations Agent
DoubleTree by Hilton
Brighton, East Sussex
2025.12 - Current
- Managed group reservations by analysing demand patterns, pickup and cancellation risk to support forecasting accuracy and inventory allocation decisions
- Maintained rate integrity across group bookings, ensuring alignment with pricing strategy and reducing pricing discrepancies
- Developed AI-supported system to convert group contracts into structured payment schedules and automated calendars, reducing manual processing time and improving accuracy in revenue timeline management by streamlining contract-to-operations workflows
Part Time - FOH
Wagamama – The Restaurant Group Ltd.
Guildford, United Kingdom
2025.03 - 2025.09
- Utilized revenue management principles on floor, upselling during slower shifts and encouraging quick-to-serve starters, enhancing table flow and increasing spend per cover.
Experience Executive
COWRKS INDIA Private Limited
Gurugram, India
2023.05 - 2023.12
- Managed daily operations at a co-working centre with 2,000+ members and 1,000+ daily footfall, ensuring seamless service delivery and high operational standards.
- Led a team focused on meeting targets and exceeding sales through proactive lead conversion.
- Developed pricing strategies and promotions that increased event bookings and revenue.
- Cultivated strong member and stakeholder relationships to improve retention and encourage repeat business.
Social Events - Freelance
Hospitality Manager
Gurugram, India
2022.06 - 2023.04
- Managed operations and developed SOPs, delivering exceptional guest service to VIPs from diverse regions and collaborating with hotel teams for personalized, seamless experiences.
STEP Associate
Trident Bandra Kurla
Mumbai, India
2019.08 - 2022.05
- Built a strong foundation in hotel operations with exposure to front office and guest-facing functions, developing an understanding of the end-to-end guest journey
- Developed guest relations expertise through personalised service delivery and consistent focus on guest satisfaction and loyalty
- Maintained high attention to detail in line with luxury service standards, supporting consistency and operational quality across daily hotel activity.
Education
MSc. - Strategic Hotel Management
University of Surrey
Surrey, UK 2024.09 - 2025.09
Bachelor of Arts (B.T.S.) - Tourism Studies
Indira Gandhi National Open University
New Delhi, India 2019.08 - 2022.12
Skills
- Property Management Systems
- Advanced Excel
- Tableau (data visualisation)
- Data analysis & interpretation
- Revenue Management fundamentals
- Forecasting & demand analysis
- Pricing strategy & rate optimisation
- Inventory management & availability controls
- Market & competitor analysis
- Effective communication
- Team collaboration
- Strategic thinking
Websites
Certification
Systematic Training and Education Program in Hotel Operations from Oberoi Centre for Learning and Development - New Delhi, India (Aug 2019 to May 2022).
Languages
English – Highly Proficient
Hindi – Highly Proficient
Accomplishments
- Achieved the highest score (80%) in a complex hotel operations simulation assignment focused on room revenue performance during my MSc.
- Ranked among the top scorers in core modules like Hotel Investment, Finance, and Revenue Management during my MSc.
Affiliations
- Basketball
- Photography
- Community Building
References
References available upon request.
Timeline
Group Reservations Agent
DoubleTree by Hilton
2025.12 - Current
Part Time - FOH
Wagamama – The Restaurant Group Ltd.
2025.03 - 2025.09
MSc. - Strategic Hotel Management
University of Surrey
2024.09 - 2025.09
Experience Executive
COWRKS INDIA Private Limited
2023.05 - 2023.12
Social Events - Freelance
Hospitality Manager
2022.06 - 2023.04
STEP Associate
Trident Bandra Kurla
2019.08 - 2022.05
Bachelor of Arts (B.T.S.) - Tourism Studies
Indira Gandhi National Open University
2019.08 - 2022.12