MATTEO GIANOTTI
London,London
Summary
With my background in hospitality and events, I'm used to working with people and I'm ready to give the best experience to the clients. My background helps me with organisation, teamwork, problem solving and the strength to focus on any kind of work. I like to socialize and to be in contact with people, I can easily adapt to both individual and group activities, adapt to new environments, I like to try anything till I reach my goal and I'm always open to learning new things.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Senior Account Manager
The Event Book
London
03.2023 - 02.2025
- Events Management
- Gathered event requirements, including venues, budgets, guest lists, catering and event timelines through face-to-face client meetings
- Suppliers sourcing and coordination
- Researched venues, vendors and suppliers to procure comprehensive list and secure quality, cost-effective agreements
- Supervised event happenings and intervened quickly to resolve problems
- Organise corporate events, including luncheons and dinners, conferences and special events
- Organise incentive travel and events abroad
- Business Development
- Social media management
Assistant manager
Shakespeare's Head Soho
London
06.2022 - 03.2023
- Coordinator for bookings during big sport events and during bury Christmas time;
- Managing team;
- Closing and opening procedures, Health & Safety procedures;
- Problem solving;
- Organise stock and cellar, stock counting and ordering;
- Welcome guest and give best service;
- Equipped staff with knowledge and skills to reach company targets;
- Train new staff and help them during all training weeks;
- Investigate and resolve customer complaints
Volunteer
The Brits 2023 O2 Arena
London
02.2023 - 02.2023
- This experience allowed me to work for one of the most known events in the world
- It helped me to see how everything is organized, the background and how everything works during the event
- I was serving during a luxury dinner with celebrities, before and during The Brits
- This experience allowed me to work for one of the most known events in the world
Supervisor
O'Neills Carnaby Street
London
10.2019 - 06.2022
- Greeting customers, taking orders and serving and delivering them to table deftly and accurately;
- Delivering outstanding service quality and excellent guest experience;
- Preparing and serving drinks in accordance with standard recipes;
- Complying with health, safety and hygiene standards and policies;
- Counting cash and banking;
- Deal with customer complains;
- Managing team, bookings and deliveries
Event Organiser
Comune di Sondrio Events Office
Sondrio
05.2018 - 07.2018
- Taking payments from participants of event;
- Organization of events;
- Inclusion in computer of data relating to reservations for sports facilities;
- Reception activities;
- Promotion of event
Receptionist
Hotel Bellevue
Sondrio
08.2017 - 08.2017
- Accounting data recording activity - Reception activities
Education
Postgraduate Diploma - Event Management for Marketing and Communications
Event Academy
01.2022 - 1 2023
Hospitality Supervisor Level 3 - Food and Beverage
Lifetime Training
01.2021 - 1 2023
Diploma of Higher Education - Tourism
Istituto A. De Simoni
01.2014 - 1 2019
Theater - Acting course
Organization Teatro Incontro
01.2017 - 1 2019
Skills
- Strategic planning
- Budget management
- Key account development
- Contract negotiation
- Advanced sales techniques
- Product knowledge
- Client relationship building
- Leadership and team management
- Problem solving
Certification
- Functional Skills Qualification in English Level 2
- Functional Skills Qualification in Mathematics Level 2
- Personal license Holders
- Driving Licence
Languages
English
Fluent
Italian
Native
French
Intermediate
German
Beginner
Custom
References available on request
Timeline
Senior Account Manager
The Event Book
03.2023 - 02.2025
Volunteer
The Brits 2023 O2 Arena
02.2023 - 02.2023
Assistant manager
Shakespeare's Head Soho
06.2022 - 03.2023
Postgraduate Diploma - Event Management for Marketing and Communications
Event Academy
01.2022 - 1 2023
Hospitality Supervisor Level 3 - Food and Beverage
Lifetime Training
01.2021 - 1 2023
Supervisor
O'Neills Carnaby Street
10.2019 - 06.2022
Event Organiser
Comune di Sondrio Events Office
05.2018 - 07.2018
Receptionist
Hotel Bellevue
08.2017 - 08.2017
Theater - Acting course
Organization Teatro Incontro
01.2017 - 1 2019
Diploma of Higher Education - Tourism
Istituto A. De Simoni
01.2014 - 1 2019
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