Ezra Somoye
Executive assistant
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.
Overview
7
7
years of professional experience
Work History
Faculty Administrator
City St George's, University of London
London, City of London
09.2023 - Current
- Monitored and ordered office consumables and equipment
- Processed faculty expense claims, ensuring that they comply with the University's policies and procedures
- Arranged meetings when directed by Faculty Administration Manager and Faculty Administrative Co-ordinator for new-starting faculty colleagues
- Arranged conference travel for academic staff ensuring they comply with the University's policies and procedures
- Acted as PA support to Research Centres based within each Faculty
- Maintained records and filing systems including financial records
- Monitored and assisted faculty with computer questions or printer problems
- Updated faculty webpages working with the Web Team, heads of Faculty and administration manager
- acted as Minute taker where requested, also the production of minutes in good time ensuring action points are followed up.
- Booking suitable locations for events
- Updating events websites – including the drafting of events pages when required
- Arranging catering and logistics
- Involvement in the organisation of events, conferences, seminars, and book launches as directed by faculty.
Receptionist
City University of London
City of London, LND
08.2019 - Current
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Scheduled and confirmed appointments and meetings for senior management team.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Coordinated catering and set up conference rooms for corporate and client meetings.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Office Assistant
Crownsworth Property Ltd
London, ENG
06.2017 - 03.2018
- Prepared meeting rooms and materials and recorded important information.
- Completed clerical tasks such as filing, copying and distributing mail.
- Developed correspondence letters, memos and emails.
- Interacted with customers by phone, email or in-person to provide information.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Arranged meetings and coordinated resources for use by attendees.
Education
sports coaching
North Warwickshire & South Leicestershire college
Leicester, LCE 07.2016 - 2017.07
Skills
Customer and client relations
Languages
Yoruba
Intermediate
Timeline
Faculty Administrator
City St George's, University of London
09.2023 - Current
Receptionist
City University of London
08.2019 - Current
Office Assistant
Crownsworth Property Ltd
06.2017 - 03.2018
sports coaching
North Warwickshire & South Leicestershire college
07.2016 - 2017.07
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