Ezra O'Neill
Aylesbury,United Kingdom
Summary
Enthusiastic and eager to contribute to the success of any team, through hard work, attention to detail and excellent organisational skills. Has a clear understanding and vision of challenges ahead, and willing to undertake any training or guidance available. Motivated to learn, grow and excel as a leader, and as a vital part of a bigger team.
Offering strong organisational and communication skills, and keen ability to manage projects and coordinate events. Knowledgeable about community engagement, with background in customer service and team collaboration. Ready to use and develop skills in relationship-building, project management, and strategic planning alongside being familiar with budget responsibility and management
Overview
9
9
years of professional experience
14
14
years of post-secondary education
Work history
Service Development Officer, Parking Services
East Hertfordshire District Council
Hertford, Hertfordshire
08.2024 - Current
- Monitoring and reporting on service delivery by contractor staff and others and assisting in the identification and implementation of service improvements.
- Developing and maintaining effective working relationships with local authorities for which East Herts District Council enforces parking restrictions on an agency basis, and identify and progress opportunities for the extension of such arrangements. Working directly in partnership with Stevenage Borough and Welwyn-Hatfield Borough Councils.
- Collating information and initiating repairs to parking-related machinery, signs and lines and other infrastructure both off-street and on the highway.
- In conjunction with the Parking Services Manager, ensure East Herts District Council, road users, residents, businesses and other service users receive optimum levels of service in line with those prescribed in related contracts and agreements.
- Ensuring information gathered as part of the monitoring function is properly reported, shared and acted upon by Parking Services, contractors and other affected parties.
Assisting with the management of special projects that the service may undertake from time to time.
Remaining abreast of developments in the parking industry and identifying opportunities these may create for local service improvement.
- Deputising for the Parking Services Manager.
Civil Parking Enforcement Supervisor
Buckinghamshire Council
Based in Amersham - Deployed Countywide, Buckinghamshire
10.2022 - 07.2024
- Leading a team of Civil Enforcement Officers in carrying out their day-to-day duties.
- Organising rotas, shifts and beats, alongside advising on Traffic Management Act legislation and associated practices.
- Lead officer for the new concept of Moving Traffic Enforcement, and also for deployment of Traffic Management signage and re-lining.
- Carried out day-to-day duties accurately and efficiently.
- Used people and man-management skills and experience to achieve results through diffusing confrontation.
- Issued Penalty Charge Notices when required through accurate interpretation of the Traffic Management Act 2004 (Part 6).
- Used a handheld device accurately to record all work and reports made.
- Completed incident reports for any situations arising on-street, and provided management information for resolution if required.
- Facilitated communication between different departments for effective operations.
- Conducted regular briefings with officers to communicate updates and address concerns.
Civil Parking Enforcement Officer
Buckinghamshire Council
Countywide, Buckinghamshire
04.2019 - 10.2022
- Issued Penalty Charge Notices when required through accurate interpretation of the Traffic Management Act 2004 (Part 6).
- Carried out day-to-day duties accurately and
efficiently. - Used people and man-management skills and experience to achieve results through diffusing confrontation.
- Used a handheld device accurately to record all work and reports made.
- Completed incident reports for any situations arising on-street, and provided management information for resolution if required.
- Assisted members of the public, fostering a positive image of local enforcement services.
- Patrolled assigned areas regularly, ensuring consistent enforcement of parking restrictions.
Instructor
Royal Marines Cadets
Islands and Waters of the United Kingdom
10.2016 - Current
- Location: Islands and waters of the United Kingdom
- Instruction of cadets using the military customs and traditions of the Royal Marines and Royal Navy.
- Currently the Detachment Commander responsible for 21 staff and cadets.
- Applied various teaching aids to minimize learning gaps and motivate cadets.
- Evaluated and revised training plans and class content to achieve cadet-centred learning.
- Undertaken additional military training for skills to be applied for personal development and enhancement in instruction of cadets.
- Initiated new learning methods, through imagination and creativity.
- Gained military qualifications relating to physical training and the safe use of relevant weapon systems.
- Lead a team of staff and cadets to various achievements in multiple disciplines, from drill and fieldcraft, to physical training and weapons handling.
- Entrusted to represent the organisation at public facing military parades all while upholding the high standards expected of the Royal Marines.
Door Supervisor (Security)
Security Industry
Home Counties
12.2015 - 04.2019
- Location - The Home Counties
- Secured entry to nightclubs, pubs and bars through checking IDs and carrying out searches on customers.
- Patrolled premises, maintaining observation of customers and their behaviour.
- Removed any anti-social customers from the premises whilst adhering to the parameters of the Private Security Industry Act 2001.
- Liaised with management, staff and police where required on any incidents that occurred on shift, and giving statements where necessary.
- The Home Counties
- Detected fraudulent identification cards swiftly, preventing unauthorised access.
- Managed queues effectively during busy periods.
Education
GCSEs -
Sir Henry Floyd Grammar School
Aylesbury, Buckinghamshire, United Kingdom 09.1999 - 06.2003
NVQ Level 2 - Coaching, Teaching & Instruction of Football
Aylesbury College
Aylesbury, Buckinghamshire, United Kingdom 09.2003 - 07.2004
BTEC First Diploma - Public Services
Aylesbury College
Aylesbury, Buckinghamshire, United Kingdom 09.2004 - 07.2005
BTEC National Diploma - Public Services
Aylesbury College
Aylesbury, Buckinghamshire, United Kingdom 09.2005 - 07.2007
FETAC Level 5/F.A. of Ireland UEFA "B" Part 1 - Association Football
Coláiste Íde College of Further Education
Dublin, Republic of Ireland 09.2007 - 06.2009
Bachelor of Science - Psychology
Truett-McConnell University
Cleveland, Georgia, United States of America 08.2010 - 08.2013
Bachelor of Science - Psychology
Benedictine University at Springfield
Springfield, Illinois, United States of America 08.2013 - 12.2015
PERSONAL SUMMARY
After being privileged enough to live in five different countries through my football skills, the experiences I have had have led me to being a well-cultured, positive, confident and yet humbled native of Aylesbury. I am passionate about learning, helping others, and giving my utmost in everything I do, no matter what a challenge it may be.
Accomplishments
Throughout my time as a footballer I have captained multiple teams across the globe, being recognised as a leader and motivator of my teammates no matter the situation we find ourselves in.
Recognised as the "Most Improved Player" in the Coláiste Íde College of Further Education, Football Programme out of 110 players on the course.
Currently also a Referee and Assistant Referee at the semi-professional level, which requires a high level of man-management skill, discipline, fitness, Laws of the Game knowledge, and focus, in order to deliver the full requirements of a Match Official
References
References available upon request.
Timeline
Service Development Officer, Parking Services
East Hertfordshire District Council
08.2024 - Current
Civil Parking Enforcement Supervisor
Buckinghamshire Council
10.2022 - 07.2024
Civil Parking Enforcement Officer
Buckinghamshire Council
04.2019 - 10.2022
Instructor
Royal Marines Cadets
10.2016 - Current
Door Supervisor (Security)
Security Industry
12.2015 - 04.2019
Bachelor of Science - Psychology
Benedictine University at Springfield
08.2013 - 12.2015
Bachelor of Science - Psychology
Truett-McConnell University
08.2010 - 08.2013
FETAC Level 5/F.A. of Ireland UEFA "B" Part 1 - Association Football
Coláiste Íde College of Further Education
09.2007 - 06.2009
BTEC National Diploma - Public Services
Aylesbury College
09.2005 - 07.2007
BTEC First Diploma - Public Services
Aylesbury College
09.2004 - 07.2005
NVQ Level 2 - Coaching, Teaching & Instruction of Football
Aylesbury College
09.2003 - 07.2004
GCSEs -
Sir Henry Floyd Grammar School
09.1999 - 06.2003
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