Ezinne Onyegbule
Aylesbury,Buckinghamshire
Summary
Results-oriented individual with interest in research and data analysis, showcasing strong analytical and critical thinking abilities. Proven track record in effective written and oral communication. Committed to advancing inclusive and ethical research practices while fostering continuous learning in public health.
Overview
15
15
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Out of Hours Coordinator
Oxford Health NHS Foundation Trust
Aylesbury, Buckinghamshire
02.2025 - 07.2025
- Facilitated communication as a point of contact for staff, clients, and stakeholders, managing over 70 calls per day.
- Addressed urgent inquiries and resolved emergencies promptly and efficiently.
- Managed staff schedules to ensure adequate coverage for out-of-hours operations.
- Directed incoming calls via switchboard using Trust systems for efficient handling.
- Responded to email and telephone enquiries while maintaining accurate logs and escalating issues appropriately.
- Supported administrative functions during out-of-hours operations to ensure continuity.
- Provided postal services, ensuring secure distribution of documents in a timely manner.
Care Worker
Quantum Care Ltd
Borehamwood, Hertfordshire
02.2024 - 02.2025
- Supported patients with mobility issues to foster independence.
- Assisted with personal care tasks while upholding dignity and respect.
- Facilitated daily living activities to enhance patient autonomy.
- Coordinated with healthcare professionals to ensure comprehensive care.
- Administered medications and recorded vital signs accurately.
- Collaborated on care plans and resident engagement initiatives.
- Developed interactive activities to improve residents' social well-being.
- Worked with families and staff for personalised activity planning.
Relationship officer
Access Bank Plc
Owerri, Imo State
06.2014 - 09.2023
- Built long-term relationships with customers through consistent follow-up and exceptional service delivery.
- Recommended changes in products and services based on feedback from clients, enhancing business offerings.
- Established rapport with clients to facilitate open communication lines.
- Adhered strictly to company policies whilst dealing with customers, maintaining professional integrity at all times.
- Generated new business and referral clients in partnership with financial advisors and branch team.
- Utilized CRM applications for recording and tracking client interactions.
- Reviewed and analysed client support usage and formulated recommendations in collaboration with Operations teams.
Teaching assistant in primary school
Life Foundation Schools
Owerri, Imo State
07.2011 - 05.2014
- Worked closely with teachers to implement engaging lessons which improved student participation.
- Managed extracurricular activities such as sports events or field trips to provide varied learning experiences for pupils outside the classroom setting.
- Assisted in preparation of lesson plans, resulting in well-organised, effective classes.
- Contributed to the development of school policies aimed at enhancing teaching methods and techniques. Worked one-on-one with pupils to determine strengths, weaknesses and learning patterns.
- Established open communication and positive relationships with pupils, parents, peers and administrative staff. Offered supplemental and individualized instruction for at-risk and struggling pupils
- Offered supplemental and individualized instruction for at-risk and struggling pupils.
- Maintained positive and professional classroom environment throughout school year.
- Distributed and collected classroom materials such as worksheets, quizzes and tests.
Youth Service Teacher
National Youth Service Corps
Gwagwa, Abuja
02.2010 - 06.2011
- Created inclusive classroom setting to ensure all students felt accepted and valued.
- Fostered a positive learning environment for student engagement through effective classroom management.
- Utilised ICT tools, enhanced interactive learning experience in classrooms.
- Collaborated with special education professionals to cater for needs of differently-abled pupils in regular classrooms.
- Attended professional development sessions to stay updated with latest teaching methodologies.
- Fostered strong relationships with students by displaying genuine interest in their personal growth and achievements.
- Assessed student progress, provided constructive feedback for improvement.
Education
MSc - Public Health
National Open University of Nigeria
Owerri, Nigeria 09.2022 - 04.2025
MBA - Healthcare Management
York St John University
London Campus 09.2023 - 12.2024
BSc - Microbiology
University of Nigeria Nsukka
09.2005 - 01.2010
Skills
- Organizational and time management
- Data management and analysis
- Analytical thinking
- Qualitative research and analysis
- Report writing and communication
- Communication expertise
- Training and development
- Microsoft Office proficiency
- Administrative support
Custom
- Volunteering
- Reading
- Travelling
Certification
2025-02 Conflict Resolution
2025-02 Equality, Diversity and Human Rights
2025-02 Data Protection and Confidentiality
2025-02 Health, Safety and Welfare
2025-02 Fire Awareness
2025-03 NVQ Level 3 Health And Social Care (In Progress)
2025-05 The Credential of Business Manaagement(In Progress)
Timeline
Out of Hours Coordinator
Oxford Health NHS Foundation Trust
02.2025 - 07.2025
Care Worker
Quantum Care Ltd
02.2024 - 02.2025
MBA - Healthcare Management
York St John University
09.2023 - 12.2024
MSc - Public Health
National Open University of Nigeria
09.2022 - 04.2025
Relationship officer
Access Bank Plc
06.2014 - 09.2023
Teaching assistant in primary school
Life Foundation Schools
07.2011 - 05.2014
Youth Service Teacher
National Youth Service Corps
02.2010 - 06.2011
BSc - Microbiology
University of Nigeria Nsukka
09.2005 - 01.2010
Similar Profiles
MOHAMED KHALIF MOHAMEDMOHAMED KHALIF MOHAMED
Specialist Podiatrist at Oxford Health NHS foundation TrustSpecialist Podiatrist at Oxford Health NHS foundation Trust
Chloe NaylorChloe Naylor
Staff nurse band 5, critical care at Oxford Health NHS Foundation TrustStaff nurse band 5, critical care at Oxford Health NHS Foundation Trust
Sophia DannsSophia Danns
Cognitive Behavioural Psychotherapist- at Oxford Health NHS Foundation TrustCognitive Behavioural Psychotherapist- at Oxford Health NHS Foundation Trust
Simon DunnSimon Dunn
1st Team Performance Analyst at Luton Town Football Club1st Team Performance Analyst at Luton Town Football Club
Julian WilliamsJulian Williams
Raising Achievement Officer at Thames Valley PoliceRaising Achievement Officer at Thames Valley Police