EZEOBIAKOR BRIDGET NGOZI
Senior Healthcare Professional
Leicester,Leicesters
Summary
A passionate Health care Assistant and nursing aide with good communication skills and great interest in meeting new people, assisting in every capacity required for their personal and health needs, with strong attention to details. I have 5 years of experience in a care setting, assisting patients in hospital and volunteering in care homes and supporting dementia and Alzheimers patients. I have 7 years of experience in customer relations ensuring customers are satisfied with goods and services. I am good at prioritizing workload, with excellent problem-solving skills and a good sense of judgment. I am a very hard-working and knowledgeable health care personnel with great empathy and strong interpersonal skills. Highly driven to succeed by ensuring that individuals I care for enjoy high standard of level of care owing to my Person-Centered approach. I am looking to work in a care environment where I will be a valuable addition to a forward-thinking organization with strong opportunities and make a career in care.
Overview
13
13
years of professional experience
2
2
Languages
Work History
Field care Supervisor
UKCARE TEAM
Leicester
03.2023 - Current
- Adult social care and health professionals’ coordination for clients
- Care staff managements and spot checking to promote compliance to Best Interest
- Training of care staffs on best practice
- Doing dailies and managing care staff routines
- Assessment of new clients, reviews and drawing person centered care plans
- Preparing incident forms and supporting carers and clients through incidents
- Welfare checks and client enrichment
- Dementia advocacy and training for carers and client, families
- End of life care and advance care support planning and execution with person centered approach
WEIGHTLOSS COACHING AND HEALTH AND WELLNESS MANAGEMENT
05.2020 - Current
- Organizing health fairs teaching overweight people best food and nutrition option to guarantee a healthy weight
- Daily coaching and exercise plans talk sessions and workout sessions with family units
- Personal coaching
05.2018 - Current
- Training secondary school children on sex education and abstinence and discouraging Sexual abuse through various campaign and helping abused children to recover
- Organizing conferences to empower people and to pass the information of peace, love and self-control.
TRAINER
VOLUNTEER SERVICES
07.2013 - Current
- TEENAGE CHURCH, AND CONFLICT RESOLUTION PERSONNEL
- HILLTOP INTERNATIONAL CHRISTIAN CENTER LEKKI LAGOS
- Organizing summer camp events and picnics for teenagers and young adults
- Constantly teaching morals and engaging teenagers in programs that will grantee a successful adult life
- Conflict resolution among young people and parents to their teenagers
- Counseling and directly influencing positively young teenagers
- Organizing teenagers to social activities like visiting orphanages and cleaning public places
- Training other trainers on how to manage young adults and best teaching practices that will ensure well rounded children.
Senior health care assistant
UKCARE TEAM
Leicester
08.2022 - 03.2023
- Assisting dementia patients with basic care and social inclusion
- Personal care and planning routines for seniors
- Reporting daily activities and generally supporting clients with daily needs
- Safeguarding and supporting people with learning disability
Adult care support
Healing Stripes hospital
, Lagos
05.2022 - 08.2022
CARE AND SUPPORT PERSONEL
CARDIAC HOSPITAL
04.2018 - 05.2022
- VICTORIA ISLAND LAGOS
- Assisting the nurses to care for patients, change beddings
- Taking temperature, blood pressure recording and weight and height measurement
- Supporting care users with feeding, ambulation and personal care
- Assisting individuals in different range of passive and active exercises
- Assisting patients to transfer from departments to department and to meet up investigation appointments
- Assisting patients with all no planning meals, having interesting conversations and general daily living
- Reporting daily activities and patient progress.
MEDICAL TEAM VOLOUNTEER
ARISE WOMEN COMMUNITY SERVICE
10.2020 - 01.2021
- Assisting with checking vital signs of individuals
- Giving basic hygiene and Nutrition Advice
- Assisting with basic testing like Fasting, Random blood sugar testing
- Sensitizing the community on the need to take the Covid vaccine and maintaining social distance.
HMO COMMUNICATION PERSONEL, ST MARY MEDICAL CLINIC RIVERS PORTHACOURT
09.2015 - 06.2017
- Prepare review and send electronic clinical documentation
- Conflict management and assisting patients to get the care they deserve
- Maintaining high level of customer service by building strong relationship with case manager
- Track and appeal HMO denials
- Perform weekly and monthly utilization review
- Act as liaison between the clinic and Insurance
- Marketing the hospital to companies who can buy the service for her employees.
BUSINESS DEVELOPMENT MANAGER
GLOBAL NIRVANA NIGERIA LIMITED
02.2012 - 07.2015
- Port harcourt , RIVERS
- Sales and marketing manager, business planning and strategic marketing personnel
- Customer services and ensuring that we maintain happy and repeat clients
- Manages the sales cycle from inception to execution
- Identifies and generates leads through networking, cold-calling and marketing, converting into key accounts
- Key role in developing the team: conducting appraisals, one-to-ones, training and mentoring
- Emphasizes product features based on customers' needs.
SALES MANAGER
NIRVANA BEAUTY
06.2011 - 12.2014
- SHOP 2 SONIA MALL, PORTHACOURT RIVERS
- Managing customer conflicts and ensuring absolute satisfaction
- Achieved monthly/quarterly revenue targets
- Identified and reviewed clients’ marketing requirements in order to create tailored solutions
- Generated and targeted leads in beauty industry
- Organizing business fairs and pop sales
- Sourced leads and cold-called to promote the products, and regularly called/visited both new and existing customers to discuss requirements, negotiate terms and maximized business opportunities.
CASHIER CUSTOMER SERVICE
SULAH BUREAU DE CHANGE IKEJA LAGOS
08.2010 - 04.2011
- Ensuring Customers are completely satisfaction
- Providing accurate calculation of customer’s exchanged currency
- Ensuring that every received currency is tested and proven absolute genuine
- Ensuring that at the end of daily business, books and balanced and adequate report is sent to the manager.
Education
MSC - undefined
Dementia, University of Hulls
Diploma - Adult Health care
diploma - Health and Social care management
OTHM
LEVEL 3 diploma - health and social care
SVT
1 1 - 12 2021
Certificate in Entrepreneurial Management - undefined
Entrepreneurial Development Center, Pan Africa University
02.2016 - 12 2016
Bachelor of Science - Agricultural Extension and Rural
Obafemi Awolowo University
09.2003 - 3 2010
Secondary School Leaving Certificate - undefined
Osun State Unity School
Level - undefined
professional in adult care - undefined
Certified Nursing Aid - undefined
School of Allied health
awaiting certificate - undefined
Accredited certification in weight loss coaching - undefined
Certificate in Advance cardiovascular life support (ACLS) - undefined
Certificate in Basic life support (BLS) - undefined
First aid and CPR certification - undefined
Certificate in Opioid Education and Pian Management - undefined
Training certificate in Conflict Resolution and complaint handling - undefined
Training Certificate in Catheter care - undefined
Training certificate in ECG assessment - undefined
St George University of London
Training Certificate in wound dressing - undefined
Certificate of Studying in Weight-loss Coaching - undefined
Skills
Patience and good communication skillsundefined
Accomplishments
- Documented and resolved Issue which led to Results.
- Achieved Result through effectively helping with Task.
Timeline
Field care Supervisor
UKCARE TEAM
03.2023 - Current
Senior health care assistant
UKCARE TEAM
08.2022 - 03.2023
Adult care support
Healing Stripes hospital
05.2022 - 08.2022
MEDICAL TEAM VOLOUNTEER
ARISE WOMEN COMMUNITY SERVICE
10.2020 - 01.2021
WEIGHTLOSS COACHING AND HEALTH AND WELLNESS MANAGEMENT
05.2020 - Current
05.2018 - Current
CARE AND SUPPORT PERSONEL
CARDIAC HOSPITAL
04.2018 - 05.2022
Certificate in Entrepreneurial Management - undefined
Entrepreneurial Development Center, Pan Africa University
02.2016 - 12 2016
HMO COMMUNICATION PERSONEL, ST MARY MEDICAL CLINIC RIVERS PORTHACOURT
09.2015 - 06.2017
TRAINER
VOLUNTEER SERVICES
07.2013 - Current
BUSINESS DEVELOPMENT MANAGER
GLOBAL NIRVANA NIGERIA LIMITED
02.2012 - 07.2015
SALES MANAGER
NIRVANA BEAUTY
06.2011 - 12.2014
CASHIER CUSTOMER SERVICE
SULAH BUREAU DE CHANGE IKEJA LAGOS
08.2010 - 04.2011
Bachelor of Science - Agricultural Extension and Rural
Obafemi Awolowo University
09.2003 - 3 2010
MSC - undefined
Dementia, University of Hulls
Diploma - Adult Health care
diploma - Health and Social care management
OTHM
Secondary School Leaving Certificate - undefined
Osun State Unity School
Level - undefined
professional in adult care - undefined
Certified Nursing Aid - undefined
School of Allied health
awaiting certificate - undefined
Accredited certification in weight loss coaching - undefined
Certificate in Advance cardiovascular life support (ACLS) - undefined
Certificate in Basic life support (BLS) - undefined
First aid and CPR certification - undefined
Certificate in Opioid Education and Pian Management - undefined
Training certificate in Conflict Resolution and complaint handling - undefined
Training Certificate in Catheter care - undefined
Training certificate in ECG assessment - undefined
St George University of London
Training Certificate in wound dressing - undefined
Certificate of Studying in Weight-loss Coaching - undefined
LEVEL 3 diploma - health and social care
SVT
1 1 - 12 2021
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