EZE CHINEDU CYRIL
Salford
Summary
Compassionate and dedicated health care professional with a strong passion for supporting patient well-being. Experienced in providing mental health support, conducting behavioural assessments and assisting with therapeutic interventions. Skilled in-patient care, active listening, and effective communication with diverse populations. Adept at collaborating with interdisciplinary teams to deliver holistic care and ensure positive outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Elderly Caregiver
TRUST IN GOD MEDICAL CENTRE
Lagos
05.2021 - Current
- Help patients with daily activities such as bathing, dressing, grooming, and hygiene.
- Administer prescribed medications or remind clients to take them as directed by a health care professional.
- Plan, prepare, and serve meals based on dietary needs or restrictions.
- Assist clients with eating if necessary and ensure proper hydration.
- Assist clients with walking, transferring, or moving around safely (e.g., using wheelchairs, walkers, or lifts).
- Provide compassionate care and support during palliative or hospice care.
- Assist with maintaining the client’s dignity and comfort in their final stages of life.
Customer Service Executives
MTN
Lagos , Nigeria
01.2022 - 12.2023
- Maintained excellent customer satisfaction by delivering high-quality customer service and dealing with all matters appropriately.
- Followed-up on customer interactions to provide further support.
- Responded to customer emails with accurate, professional replies.
- Resolved complex customer complaints by investigating issues, proposing solutions, and following up to guarantee satisfaction.
- Maintained comprehensive knowledge of company products, services, and policies to provide informed support.
Education
Bachelor of Science - Psychology
UNIVERSITY OF NIGERIA
01.2019
Master of Science - Human Resources Management
University of Salford
Manchester , Lancashire 2027
Skills
- Ability to lift over 40kg
- Basic IT skills
- Good communication skill
- Patient Care
- Ability to Work Under Pressure
- Stress Management
- Compassion and Empathy
- Basic Knowledge of Medical Terminology
- Problem solving
- Meal and feeding support
- Elderly mobility assistance
- Mobility assistance equipment handling
- Personal hygiene awareness
- Patient services
- Food preparation standards
Certification
- Certificate of Achievement in National Caregiver Certificate Course (NCCC), 2024
- The Health & Safety Group {CSTF}, 2026
References
Referees are based on request
Timeline
Customer Service Executives
MTN
01.2022 - 12.2023
Elderly Caregiver
TRUST IN GOD MEDICAL CENTRE
05.2021 - Current
Bachelor of Science - Psychology
UNIVERSITY OF NIGERIA
Master of Science - Human Resources Management
University of Salford