Ezaz Mahmood
Summary
Adaptable professional delivering exceptional customer service across diverse age groups. Communicates effectively in both independent and team settings, managing multiple commitments with strong time management skills. Proficient in Microsoft Office Suite and digital communication platforms, with a Full UK Driving Licence for flexible travel. Maintains composure under pressure, ensuring accuracy in fast-paced environments.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work history
KFC Team Member
Kfc
London
2024.03 - 2025.02
- Assisted in stock take, maintaining sufficient inventory at all times.
- Ensured workplace cleanliness with regular maintenance tasks.
- Collaborated closely with management on promotion strategies, boosting store visibility.
- Collaborated effectively with team members to meet project deadlines.
- Provided excellent customer service to enhance business reputation.
Tesco customer assistant
Tesco Extra
London
2023.01 - 2025.02
- Improved customer relations by promptly addressing queries and concerns.
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
- Collaborated efficiently with team members to maintain smooth store operations.
- Participated actively in staff meetings contributing valuable insights towards improving store performance.
Care home assistant
Hawthorne manor
Chatham, Kent
2024.06 - 2024.07
- Facilitated social activities for improved mental stimulation.
- Assisted with personal care tasks, ensuring dignity and respect.
- Participated in staff training sessions, keeping up-to-date with best practices in elderly care.
- Monitored vital signs regularly to track health progress or detect anomalies early enough for medical intervention.
Education
A Levels - Biology (A), Chemistry (A), Mathematics (A)
Sir Joseph Williamson’s Mathematical School
Rochester, Medway 2018.09 - 2025.06
Skills
- Exceptional customer service skills, adept at supporting and engaging individuals of all ages
- Effective communication skills, thriving in both independent and collaborative team environments
- Highly reliable, punctual, and proficient in time management to balance multiple commitments
- Composed under pressure, maintaining meticulous attention to detail in fast-paced environments
- Rapid learner, highly flexible, and adaptable to new tasks and diverse roles
- Proficient in technology, including Microsoft Office Suite and digital communication platforms
- Possesses a Full UK Driving Licence, offering flexibility for travel and varied shifts
Work & Volunteering Experience
Sports Secretary – Local Community, 2023-06, Present, Orchestrated community sports events, meticulously managing scheduling and equipment., Showcased strong organisational and leadership capabilities in a dynamic community role.
Timeline
Care home assistant
Hawthorne manor
2024.06 - 2024.07
KFC Team Member
Kfc
2024.03 - 2025.02
Tesco customer assistant
Tesco Extra
2023.01 - 2025.02
A Levels - Biology (A), Chemistry (A), Mathematics (A)
Sir Joseph Williamson’s Mathematical School
2018.09 - 2025.06