Eya El Ghoul

As a BDR at Operatix, I excelled in driving new business, managing client relationships, and exceeding sales quotas through exceptional communication and client management skills. While juggling multiple campaigns, I consistently delivered seamless demos and made a significant impact by exceeding contact goals with 80+ daily calls and active engagement across LinkedIn, SMS, and email platforms.

As a SDR at Purlos, I spearheaded new business growth and nurtured lasting client relationships, consistently exceeding sales quotas (quantify if possible) through exceptional communication and prospecting skills. I skillfully guided potential clients through needs analysis and discovery sessions, increasing qualified leads by 30% compared to previous efforts. Leveraging my expertise in LinkedIn and client referrals, I actively engaged with prospects, making an impactful contribution by exceeding contact goals with +65 daily calls.

As a content writer, I had the opportunity to work on enhancing AI generated prompts for Google's Bard AI. I collaborated with AI development teams to optimize prompt generation algorithms, conducted thorough research for accuracy and relevance, edited prompts for grammar and coherence, monitored performance, conducted user testing, and incorporated feedback.

I gained the experience in generating and qualifying leads within the mid-market segment , excelling in both warm and cold lead scenarios.

I engage in proactive outreach , such as cold calling, emailing, and social media to identify and connect with potential clients.

With a strategic mindset. I am adept at establishing and nurturing client relationships , identifying their specific needs and pain points, and delivering persuasive pitches of our products or services. Collaborating seamlessly with cross-functional teams, including Account executives, marketing and customer success.

I provided tailored product recommendations for clients.

Created strong relationships with customers, driving business development and profit potential.

I liaised with external suppliers, contacted businesses unfamiliar with our products, and handled upset customers. Assisted customers with varying questions using product knowledge and service expertise.

Achieved high sales percentages with consultative, value-focused customer service approach.

As a Senior Interpreting/Translation Coordinator, I liaised between the Dutch Police our client and a diverse group of linguists in both English and Dutch. I was responsible for identifying interpreter/client needs, finding appropriate solutions to queries, sourcing linguists for client requirements, and building positive relationships with clients and linguists. I demonstrated strong communication and relationship-building skills with both linguists and client. I possess strong organizational and prioritization skills, exceptional note-taking skills , and the ability to work quickly and efficiently as both an independent worker and a team player.

My responsibilities included handling all customer queries escalating sensitive consumer complaints , making cold calls to potential customers, advising on different products, resolving consumer medical and legal claims, processing orders, providing excellent customer service , translating Dutch complaints into English, handling delicate consumers, and writing emails and letters.

As a market researcher, my responsibility is to gather data related to the target market. This involves conducting research on ( B2B ) and ( B2C ) markets using various methods, including surveys , cold calls, warm calls and emails