Ewen Maclean

• Established and directed a high-performing division, delivering domestic and commercial Solar PV and EV charging solutions across UK
• Consistently exceeded growth and customer satisfaction targets through strategic initiatives.
• Designed and executed go-to-market strategies for new products, encompassing pricing and lead generation.
• Optimised customer journey mapping and sales processes to enhance conversion rates.
• Developed and expanded a team across surveying, installation, customer service and sales functions.
• Instilled a culture of accountability and transparency to drive performance results.
• Achieved double-digit revenue growth and increased profitability
• Ensured compliance with all industry regulations, health and safety protocols, and quality standards.

• Spearheaded operational delivery of domestic and commercial solar PV projects, biomass, air source heat pumps, and solar thermal systems within budget and deadlines.
• Established Biomass and ASHP divisions from inception, driving organisational growth.
• Optimised processes to increase lead conversion rates and reduce project timelines.
• Developed compliance procedures in accordance with industry regulations while contributing to CRM task automation.
• Directed extensive council group buying schemes across UK, achieving high customer satisfaction and quality scores.

• Founded and scaled home improvements business specialising in kitchen and bathroom installations.
• Managed all business aspects, including sales, installation, customer service, project delivery, and compliance.
• Developed comprehensive strategies to enhance operational efficiency and customer satisfaction.

• Drove sales excellence by overseeing team performance in high-volume retail environments.
• Motivated team members to exceed targets, resulting in improved area performance.
• Achieved rapid promotion from sales advisor to store manager within six months.
• Ensured 100% compliance during audits to maintain operational standards.

Door-to-door promotion of deregulated gas and electricity contracts