EWELINA SLEPECKA

Liaised with insurance adjusters for fair claimsettlements

Obtain clear photographic evidence to support customer claims

Handled and resolved complex claim issues improving overall

• Facilitated communication via conference call for Portuguese and polish clients, by providing word-for-word translation
• Protected client confidentiality, ensuring GDPR compliance when translating materials
• Used excellent interpersonal skills to build trust with clients requiring translation services

• Quickly and accurately counted drawers at start and end shift
• Counted and recorded assigned funds and made exchanges of funds throughout shift.
• Enforced company standard operating procedures, gaming regulations, and Title 31 compliance.
• Oversaw casino floor activity to foster efficient service and maintain guest safety.

• Built effective relationships with customers and suppliers
• Improved efficiency of delivery processes through scheduling rota, resulting in smoother and faster operation

• Monitored accounts payable and receivable statuses, keeping financial records up-to-date
• Evaluated employee expense reports and verified sales and marketing accuracy
• Set up new client accounts, ensuring accuracy of information and secure, compliant storage of data

• Voted "The best Motel of the year" and won awards tree times in raw
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Managed office inventory to ensure timely ordering and replenishment of low-level stock
• Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
• Trained employees in essential job functions.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Interviewed, recruited and onboarded new staff for high-performing administration teams.
• Met department budgets by monitoring and reporting on office expenses.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.