Summary
Overview
Work history
Education
Skills
Websites
Languages
Timeline
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Ewelina Pobiedzinska

Ewelina Pobiedzinska

Coventry,West Midlands

Summary

Motivated and well organized for any job I do. Working in contact with people gives me satisfaction and contentment. The last many years of experience in the work I did in everyday contact with people, gave me recognition as someone who appreciates and supports the needs of others. My kindness and positive attitude give others peace and contentment. I always try to increase their satisfaction with my attitude and adapting to different situations of people as well as do the work as best as possible.

Overview

12
12
years of professional experience

Work history

Trainer / Technician Eyelash Extensions & Brow

Self employed Evessi
Coventry
04.2017 - Current
  • Achieved customer satisfaction with professional consultations.
  • Prepared tools and materials for treatments, ensuring hygienic practices.
  • Conducted initial client consultations to understand their requirements.
  • Promoted salon's services and products to prospective clients.
  • Followed up with clients after their appointments to ensure satisfaction.
  • Attended training to deliver range of professional treatments offered by salon.
  • Improved client satisfaction by providing exceptional eyelash extension services.
  • Maintained high standards of hygiene whilst preparing tools for application.
  • Educated clients on aftercare procedures to maximise longevity of extensions.
  • Attended ongoing training sessions to stay updated on latest industry trends and techniques.
  • Upheld cleanliness in workspace, reducing risk of contamination or infection.
  • Facilitated smooth scheduling processes for efficient appointment booking.
  • Developed personalised and professional relationships with regular guests to promote client loyalty.
  • Consulted with clients and made recommendations to achieve desired results.
  • Delivered professional beauty training for enhanced customer service standards.
  • Improved client satisfaction by providing expert beauty advice and demonstrations.
  • Achieved high levels of learner engagement with interactive teaching techniques.
  • Boosted team morale through motivational coaching and feedback sessions.
  • Fostered a positive learning environment by building strong relationships with students.
  • Developed customised training programmes to suit individual learner needs and abilities.
  • Built confidence in trainees through supportive guidance during practice sessions.
  • Highlighted importance of sanitation practices, ensuring safe work environment at all times.
  • Observed students to identify areas of knowledge or skill gaps, and re-demonstrated key information.
  • Educated students about safety requirements and consistently enforced rules.

Warehouse operative

Tesco Grocery
Rugby, Warwickshire
09.2015 - 04.2017
  • Ensured order accuracy by meticulously picking and packing goods.
  • Maintained clean workspace by regularly organising and tidying work area.
  • Picked items for shipment, ensuring timely delivery to customers.
  • Minimised errors with careful attention to detail during order picking process.
  • Wrapped pallets securely, guaranteeing safe transit of goods.
  • Labelled packages correctly to ensure accurate and efficient delivery processes.
  • Kept safety equipment in proper working condition for a safe working environment.
  • Printed labels, packaged boxes and loaded into outbound containers for prompt dispatch.
  • Ensured high standards of cleanliness by regularly sanitising warehouse equipment.
  • Maintained safety regulations by enforcing strict adherence to company policies.

Shop supervisor

Delia Continental Food
Banbury
09.2012 - 09.2015
  • Oversaw daily operations in shop, ensuring smooth workflow.
  • Trained new members of staff for improved customer service.
  • Streamlined inventory management to reduce product wastage.
  • Handled customer queries and complaints, fostering a positive shopping environment.
  • Coordinated with suppliers, securing timely delivery of products.
  • Monitored shop cleanliness for a pleasant shopping experience.
  • Ensured proper display of products to boost sales appeal.
  • Assisted customers in finding desired items, enhancing satisfaction levels.
  • Managed cash register, promoting accurate financial transactions within the shop.
  • Organised shift schedules for optimal staff coverage during peak hours.
  • Supervised employee performance with regular reviews and feedback sessions.
  • Coached and mentored junior retail staff to improve quality and productivity standards.

Education

Certificate of Pedagogy Course - Pedagogy

Broadway Beauty Europejska Szkola Kosmetyczna
Poland
/2017 - /2017

Certificate and Diploma education - Technical

Commerce Technical 5 Yrs
Cieplice / Poland
/1999 - /2004

ESOL - English

The Oxford & Cherwell Valley College
Banbury
/2010 - /2011

Skills

  • Telephone operation
  • Positive outlook
  • Patience and composure
  • Discretion and confidentiality
  • Keyboard typing speed
  • Organisational efficiency
  • Email correspondence
  • Flexible
  • Customer Service
  • Calm under pressure
  • Attention to Detail
  • Data Entry
  • Microsoft Office
  • Organised and reliable
  • Appointment management
  • Well-presented

Languages

Polish
Native
English
Intermediate
Slovak
Upper intermediate

Timeline

Trainer / Technician Eyelash Extensions & Brow

Self employed Evessi
04.2017 - Current

Warehouse operative

Tesco Grocery
09.2015 - 04.2017

Shop supervisor

Delia Continental Food
09.2012 - 09.2015

Certificate of Pedagogy Course - Pedagogy

Broadway Beauty Europejska Szkola Kosmetyczna
/2017 - /2017

Certificate and Diploma education - Technical

Commerce Technical 5 Yrs
/1999 - /2004

ESOL - English

The Oxford & Cherwell Valley College
/2010 - /2011

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Ewelina Pobiedzinska