Ewan Nuttall
Glasgow,United Kingdom
Summary
Hospitality team leader with experience of being responsible for high-profile events and stream lining team efficiency. Enhanced productivity and teamwork through effective training, leading to consistently high guest satisfaction rates.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Events Team Leader
The Normandy Hotel
Renfrew, United Kingdom
07.2021 - 09.2024
- Executed multiple high-profile events on a monthly basis, using project management skills to coordinate functional teams, consistently achieving high guest satisfaction rates.
- Trained staff to enhance productivity and teamwork, resulting in high guest satisfaction rates due to seamless execution of events.
- Successfully implemented a new customer satisfaction method, resulting in an increase in positive feedback and a noticeable improvement in the atmosphere of events.
Volunteer Sports Coach for Adults with ASN
Hamilton Judo Club
Hamilton, United Kingdom
11.2023 - 03.2024
- Assisted in designing and implementing group training classes for adults with additional support needs to create a healthy positive relationship with physical activity while fostering a supportive and inclusive environment for the development of social and physical skills.
Sales and Customer Service Representative
Synergy Promotions
Glasgow, Renfrew
11.2022 - 06.2023
- Implemented effective sales techniques to maximise profits.
- Stayed aware of latest industry trends, tailoring sales tactics accordingly.
- Provided detailed product information for informed buying decisions.
Education
Bachelor of Science (Hons) 2:1 - Sport & Exercise Science
University of the West of Scotland
Hamilton, South Lanarkshire 09.2023 - 04.2025
Higher National Diploma - Fitness, Health & Exercise
Glasgow Kelvin College
Glasgow 08.2021 - 06.2023
Skills
- Proficient in MS Excel
- Customer service
- Complaint management
- Experience in handling large stock orders
Affiliations
- Fitness
Certification
Certified level 3 personal trainer.
References
References available upon request.
Timeline
Volunteer Sports Coach for Adults with ASN
Hamilton Judo Club
11.2023 - 03.2024
Bachelor of Science (Hons) 2:1 - Sport & Exercise Science
University of the West of Scotland
09.2023 - 04.2025
Sales and Customer Service Representative
Synergy Promotions
11.2022 - 06.2023
Higher National Diploma - Fitness, Health & Exercise
Glasgow Kelvin College
08.2021 - 06.2023
Events Team Leader
The Normandy Hotel
07.2021 - 09.2024
Similar Profiles
Tyron JohnsonTyron Johnson
Guest Services Assistant at The Normandy HotelGuest Services Assistant at The Normandy Hotel
Zachary MorrissetteZachary Morrissette
Hospitality Host/Pool Host at Normandy Farms CampgroundHospitality Host/Pool Host at Normandy Farms Campground
Sitani JeffriesSitani Jeffries
Security Officer at Normandy Schools CollaborativeSecurity Officer at Normandy Schools Collaborative
Daniel DreverDaniel Drever
Guest experience assistant at Trafalgar EntertainmentGuest experience assistant at Trafalgar Entertainment
Kotryna SidorukaiteKotryna Sidorukaite
Collaborative Project Costume Designer at Strand Palace Hotel - LondonCollaborative Project Costume Designer at Strand Palace Hotel - London