Ewan McCormick
Motherwell
Summary
I am a dedicated professional with a strong focus on customer service and safety awareness. Demonstrates exceptional time-management and inspection skills, ensuring efficient servicing and maintenance with safe and effective use of tools and equipment. Known for a positive attitude and excellent customer communication, consistently delivering high-quality service. Career goal includes further enhancing technical expertise while maintaining top-tier customer satisfaction.
Knowledgeable and dependable with background in fault diagnostics, routine maintenance and customer service. Friendly, polite and professional with all staff and customers at all times. Proven success developing long-term relationships with customers for repeat business.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Trainee service engineer
Hall and Kay Fire Engineering
Remote, Remote
08.2024 - 02.2025
- Responsible for carrying out safety checks on diesel and electric pumps.
- Carrying out weekly testing on wet and dry systems
- Completed Quarterly, 6 monthly and Annual services on Wet and Dry sprinkler systems with experience in dealing with deluge and pre-action systems.
- Carrying out repairs such as Alarm gong replacements, replacing gauges and adjusting pressure switches.
- Carrying out flow switch tests and performing flow tests on fire hydrants.
Warehouse Operative and Relief Driver
Fire Mech Fixings
East Kilbride, South Lanarkshire
03.2024 - 08.2024
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Packed orders for timely dispatch to customers.
- Maintained clean, safe and orderly warehouse space.
- Completed work following safety rules for best working practices.
- Sorted materials into appropriate areas for easy access and organisation.
Trainee Design Engineer
Compco Fire Systems
03.2023 - 03.2024
- While working as a trainee design engineer, I was responsible for preparing lifesaving sprinkler designs for clients
- I was also responsible for doing site surveys and gathering information to help me problem solve and figure out the best ways to run pipes and most efficiently feed the sprinkler system
- I am also responsible for showing alterations in the existing sprinkler system to ensure that it is still following the rules of BSEN12845
Business Administration Apprentice
Compco Fire Systems
03.2022 - 03.2023
- During my time working as the Business administration apprentice in the service department I was responsible for dealing with calls coming into the office and responding in a professional manner learning as I went on how to assist people with different issues including callouts and various other services
- I was also responsible for helping deal with callouts and assign the correct engineer to go to help resolve the issue, raising purchase orders, I was also responsible for booking in jobs with clients whether it be sprinkler, fire pump, dry riser services and flow switch tests
- I was also responsible for typing and issuing quotations to clients for remedial works
Volunteer
Ebenezer Evangelical Church
02.2019 - 12.2022
- During my time as a volunteer at Ebenezer I have had different opportunities to work with different types of people, from the praise band working with people to help boost the worship by playing guitar
- I was also given the opportunity to work in the drop in cafe back in August 2020, in this I was charged with working with different types of people from addicts to people who just needed a friend
- Later on when the pandemic started we set up a food distribution centre, in this role I have been tasked with handing out food bags and fresh food donated by different local and distant shops as well as making conversation with people in this difficult time, some people we have worked with have sought after further help to get rid of their addictions to help further their own life
Machine Operator
LAMH Recycle Ltd
08.2018 - 03.2019
- My duties included operating bailers, crushing carboard into bails to be moved by forklifts to different areas to be shipped out, I was also asked to dispose of different resources such as Electronics, e.g., Computers, printers, scanners and display monitors
Education
High School -
Braidhusrt High School
08.2015 - 06.2018
High School -
Dalziel High School
08.2018 - 06.2021
Skills
- Positive attitude
- Time-management
- Customer Service
- Tools and equipment handling
- Safety awareness
- Part replacements
- Inspection skills
- Time efficiency
- Customer communication
Certification
I have a full UK driving licence as well as a Fitters mate CSCS card valid until June 2028
References
References available upon request.
Timeline
Trainee service engineer
Hall and Kay Fire Engineering
08.2024 - 02.2025
Warehouse Operative and Relief Driver
Fire Mech Fixings
03.2024 - 08.2024
Trainee Design Engineer
Compco Fire Systems
03.2023 - 03.2024
Business Administration Apprentice
Compco Fire Systems
03.2022 - 03.2023
Volunteer
Ebenezer Evangelical Church
02.2019 - 12.2022
High School -
Dalziel High School
08.2018 - 06.2021
Machine Operator
LAMH Recycle Ltd
08.2018 - 03.2019
High School -
Braidhusrt High School
08.2015 - 06.2018
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