Ewan Dallas
Aberdeen,Scotland
Summary
Reliable and team-focused, with strong communication and problem-solving skills, ensuring seamless coordination and customer satisfaction. Demonstrated ability to thrive in fast-paced environments and collaborate with diverse teams, ensuring smooth operations.
Overview
3
3
years of professional experience
Work history
Crew member
McDonald's
Westhill, Aberdeenshire
12.2024 - Current
- Ensured timely delivery of orders to maximise positive customer experiences.
- Delivered excellent customer service by addressing customer queries promptly.
- Prepared food orders accurately to ensure customer satisfaction.
- Improved food quality standards by adhering to company policies.
- Managed cash register, maintained accuracy in all transactions.
- Offered timely assistance to colleagues when needed, fostered a team spirit.
waiter
Whitbread PLC
Aberdeen, Aberdeen City
06.2023 - 12.2024
- Handled payment transactions to guarantee smooth customer checkout process.
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Mitigated complaints effectively by empathetically listening and offering solutions.
- Delivered excellent customer service through friendly and polite interaction.
- Remained calm under pressure, ensuring better performance during peak hours.
- Maintained knowledge of menu items, leading to accurate order taking.
Education
HND - Music
North East Scotland College
Aberdeen 08/2024 - 06/2025
Skills
- Cash handling
- Customer Service
- POS Systems
- Positive and approachable
- Food hygiene protocol
- Clear communication
- Efficient under pressure
Timeline
Crew member
McDonald's
12.2024 - Current
waiter
Whitbread PLC
06.2023 - 12.2024
HND - Music
North East Scotland College
08/2024 - 06/2025