Summary
Overview
Work history
Education
Skills
Drivers Licence
Affiliations
Languages
Timeline
Ewa Koscielniak

Ewa Koscielniak

Warlingham,Surrey

Summary

A very well presented, diligent and a determined individual who possesses great interpersonal skills and the ability to communicate effectively on all levels within an organisation. Knows the significance of planning, organising, handling multiple tasks and prioritising them ahead for effective time management. Can work well under pressure and meet deadlines as a team member or individually using own initiative. Takes pride in an excellent customer service.

Overview

21
21
years of professional experience

Work history

Office manger

K&K Smart Tech Ltd
Warlingham, Surrey
02.2009 - Current
  • Because this is a family run business I am involved growing and working on this venture regardless if I am employed somewhere else or not. The protocol and processes created by myself allow me to explore other working opportunities without being overwhelmed.
  • Providing secretarial and accounting support to the Director
  • Ensuring the smooth running of the office
  • Regular supplier contact, arranging pick up and drop-offs of the orders
  • Preparing estimates for the cost of work and materials for clients
  • Manage emails and taking care of the correspondence with key clients and suppliers
  • Implement filing system, produce purchase orders and payments
  • Distributing and sending out contracts, invoices and credit notes, entering invoices
  • Summarizing cheques received for banking and bank reconciliation.

Commissioning Support Officer

NHS South East London Integrated Care System
Bromley, City of London
08.2022 - 05.2023
  • Supporting primary and community care improvement projects and other related workstreams within the team and wider organisation
  • Supporting GP practice engagement including GP locality/cluster meetings, Locum and Salaried GP Group
  • Providing executive support for various Community & Primary Care meetings, to include diary management, organizing speakers, circulating papers and minute-taking
  • Daily checking of the Community & Primary Care generic email inbox and resolving or directing enquiries to the most appropriate person
  • Keeping the primary care contacts spreadsheet, schedule of returns and contact cards up-to-date on behalf of the team
  • Administrative support to the Associate Director of Primary & Community Care as required
  • General project and administrative support to the primary & community care team and wider CCG teams and managers as required
  • My duty was to make sure that all of the departments and teams fluently exchanged information for effective planning and quickest response, and to step into any team to avoid delays or backlog.

Office manager

K&K Smart Tech Ltd.
Warlingham
09.2018 - Current
  • Providing secretarial and accounting support to the owner
  • Ensuring the smooth running of the office
  • Regular supplier contact, arranging pick up and drop-offs of the orders
  • Preparing estimates for the cost of work and materials for clients
  • Manage emails and taking care of the correspondence with key clients and suppliers
  • Implement filing system, produce purchase orders and payments
  • Distributing and sending out contracts, invoices and credit notes, entering invoices
  • Summarizing cheques received for banking and bank reconciliation
  • Preparation of documents to the Chartered Accountant for Quarterly VAT returns.

Safeguarding Team Administrator

Croydon CCG Safeguarding Dept
02.2014 - 07.2018
  • Working in NHS Commissioning Department as a Safeguarding Team Administrator for Croydon CCG
  • My duties have been listed below in my CV but my responsibilities have increased to provide for more support to safeguarding adults lead as well as cooperating and liaising with Local Authorities sector, collating data for Quality Assurance purposes including monitoring tools and the associated evidence from provider organisations.
  • Guaranteed efficient workflow through correct reading, routing and prioritising of incoming correspondence.
  • Resolved team conflicts and assisted with identified problems to maintain sense of teamwork.

Safeguarding Team Administrator

Catherine Johnston Recruitment Agency
Croydon
02.2013 - 06.2013
  • Providing administrative support and reporting to the team leader and safeguarding team, including diary management, organising and taking the minutes for meetings, preparation/distribution of meeting papers and providing flexible cover to the team
  • Providing administrative support in Safeguarding Training provision from level 1 to 3, to the GP clinical staff and GPs including booking of venue and catering as well as distribution of training materials
  • Data management support including the development and maintenance of databases which will allow the safeguarding team to meet strategic objectives in a single and multi-agency context
  • Working with computer software as required (PC based word processing, spreadsheets and databases)
  • Creating graphics, tables etc
  • From data supplied as requested
  • Supporting the on-going projects within the safeguarding team including the building and maintaining of databases, collating research information and providing support with collation and completion of reports
  • Receive confidential information relating to child protection case conferences from the Local Authority; maintain accurate records and ensure that relevant members of the safeguarding team are given the information in a timely manner.

Assistant Secretary and Receptionist

Bromptons Solicitors
London
12.2013 - 01.2013
  • Providing additional administrative support to the solicitors covering the annual leave of the head legal secretary as well as filling a temporary position in the busiest times
  • Working there covered all duties I have had whilst working full time for Bromptons Solicitors in 2008.

Commodities Contract Administrator/Operational buyer for edible oils

Catherine Johnston Recruitment Agency
Croydon
09.2011 - 05.2012
  • Providing administrative support and reporting to the team leaders
  • Reconciliation of received and sent contracts for Cocoa, Coffee, and Edible Oils
  • Managing folders with electronic and paper contracts
  • Analyzing information and tracing sources of any mistakes in global contracts for mentioned commodities
  • Gathering and preparing documents for auditors (Audit result “good”)
  • Assisting senior buyer for edible oils and cocoa in contract creation in NCPS and data input into database
  • Liaising with suppliers regarding current and future orders for materials
  • Assisting in unifying and simplifying contract creation process for commodities.

Assistant Secretary and Receptionist

Bromptons Solicitors
London
08.2024 - 08.2011
  • Providing additional administrative support to the solicitors covering the annual leave of the head legal secretary as well as filling a temporary position in the busiest times
  • Working there covered all duties I have had whilst working full time for Bromptons Solicitors in 2008.

Team Secretary

Alexander Forbes Financial Services Ltd.
Croydon
06.2024 - 07.2011
  • Providing administrative support and reporting to the team leaders
  • Providing typing support to the team managers
  • Diary & schedule management
  • Managing travel bookings.

Assistant Secretary and Receptionist

Bromptons Solicitors
London
03.2008 - 02.2009
  • Providing administrative support and reporting to the solicitors
  • Providing secretarial support to the solicitors (including audio typing from dictation system)
  • Diary & schedule management
  • Implement filing system, legal correspondence, invoices and payments
  • Assembling the documents and files to the Court Hearings
  • Assisting in contacts with the Land Registry and Land Searches
  • Ensuring the smooth running of the office
  • Welcoming clients, and dealing with customer queries
  • Manage emails and taking care of the correspondence with key clients and suppliers
  • Distributing and sending out contracts, invoices and credit notes
  • Summarizing cheques received for banking and bank reconciliation
  • General office duties: typing, filing, photocopying, faxing, responding to both internal and external telephone calls, responding to emails, generating letters, etc.

Office Support

Budget Furniture Warehouse
London
07.2006 - 02.2008
  • Supporting the Director with all secretarial and administrative duties, including correspondence, reports, minute taking
  • Responsible for all office admin procedures
  • Setting up and implementing client management system, keeping accurate records of client services
  • General office duties: typing, filing, photocopying, faxing, responding to both internal and external telephone calls, responding to emails, generating letters, etc
  • Organising schedules for pick-ups and deliveries for the drivers.

Manager of the Boutique and Sales Consultant

Shaya Limited
Putney, City of London
03.2003 - 07.2006
  • Performing general accounting duties
  • Creating loyal client scheme to increase sales and reward customers
  • Recruiting and training future employees
  • Analysis of client information
  • Keeping track of stock and orders
  • Dealing with returns and complaints in a highly polite and helpful manner
  • Organising staff meetings to ensure smooth and effective sales and running of the shop
  • Keeping up the appearance of the store by changing the window displays and varied visual merchandising techniques.

Education

Microsoft Office Package

Online Microsoft Office support course
01.2010 - 03.2010
  • MS Office suite
  • Touch typing, report writing and data entry

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Eden House College
  • First Certificate in English –B
  • Certificate in Advanced English –B (Both exams certified by Cambridge University)

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Cracovian College of Fashion and Artistic Design
Bachelor’s Degree in Fashion Design, History of Art

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Secondary School
  • Polish Grade B
  • English Grade A
  • Biology Grade C (GCE)

Online and in person courses supplied by Croydon CCG
  • Safeguarding children Level 1, 2, 3, 4
  • Safeguarding Adults Level 1, 2
  • Information Governance Course
  • Health and safety at work (Office and hospital environment)
  • Fire safety
  • Effective minute taking for healthcare settings

Skills

  • Microsoft Office Suite (Excel, Word, Power Point, Outlook), Windows, Internet
  • Skilled at using all forms of clerical or office machinery
  • EMIS – NHS patient’s data processing
  • Maintaining databases
  • Excellent interpersonal skills, communication skills and positive attitude
  • Polished and professional approach towards my job and the company
  • Great e-mail, phone, and written communication skills for interacting with clients and colleagues
  • Team work
  • Proficient at conflict solving

Drivers Licence

cat. B, Polish, English

Affiliations

  • Cooking and hosting
  • Travelling off the grid - exploring
  • Interior design and decorating
  • Upcycling old furniture

Languages

English
Fluent
Polish
Native

Timeline

Assistant Secretary and Receptionist - Bromptons Solicitors
08.2024 - 08.2011
Team Secretary - Alexander Forbes Financial Services Ltd.
06.2024 - 07.2011
Commissioning Support Officer - NHS South East London Integrated Care System
08.2022 - 05.2023
Office manager - K&K Smart Tech Ltd.
09.2018 - Current
Safeguarding Team Administrator - Croydon CCG Safeguarding Dept
02.2014 - 07.2018
Assistant Secretary and Receptionist - Bromptons Solicitors
12.2013 - 01.2013
Safeguarding Team Administrator - Catherine Johnston Recruitment Agency
02.2013 - 06.2013
Commodities Contract Administrator/Operational buyer for edible oils - Catherine Johnston Recruitment Agency
09.2011 - 05.2012
Online Microsoft Office support course - , Microsoft Office Package
01.2010 - 03.2010
Office manger - K&K Smart Tech Ltd
02.2009 - Current
Assistant Secretary and Receptionist - Bromptons Solicitors
03.2008 - 02.2009
Office Support - Budget Furniture Warehouse
07.2006 - 02.2008
Manager of the Boutique and Sales Consultant - Shaya Limited
03.2003 - 07.2006
Eden House College - ,
Cracovian College of Fashion and Artistic Design - ,
Secondary School - ,
Online and in person courses supplied by Croydon CCG - ,

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Ewa Koscielniak