Seeking to develop my customer service skills and start a role in events. Young bright and enthusiastic. Mature minded individual looking to gain further knowledge and experience within the events industry.
Overview
1
1
year of professional experience
Work history
Science Assistant
Infineum
2022.06
Science Assistant
Chemicals Department
Infineum
Costa Didcot – Seasonal work for 3 months January to March 2024
Jojomamabebe – currently part time on 16 hours, shop floor assistant, assisting with stock take and general till duties. November 2024 to date.
Science Assistant
Didcot Girls School
2018.04
Science Assistant
Science Department
Didcot Girls School
Work experience during Secondary School, assisting the Science department with daily duties.
Shop floor assistant
JoJo Maman Bebe
Didcot, Oxfordshire
2024.11 - Current
Handled customer queries promptly for increased satisfaction levels.
Responded professionally to customer complaints; resolved issues amicably.
Participated in staff training sessions; gained valuable retail knowledge.
Ensured customer satisfaction by providing excellent service on shop floor.
Upheld company policies consistently within the shop floor area.
Maintained clean and organised store environment for improved shopping experience.
Assisted in stock control to maintain adequate store inventory.
Created welcoming atmosphere by greeting customers warmly upon arrival.
Processed returns and exchanges to maintain high level of customer service.
Collaborated with colleagues whilst assisting customers, improving teamwork efficiency.
Managed till operations efficiently with minimal errors.
Maintained impeccably high standards store presentation and hygiene through cleaning.
Completed opening and closing duties in line with established schedule.
Accepted card, cash and cheque payments in POS register system.
Education
Didcot Girl School
Skills
Communication
Teamwork – Ability to work well in a team
Communication – Ability to deliver information correctly to others
Organisation – Able to prioritise tasks
Time Management – The ability to manage my time effectively
Customer Service – meeting and greeting customers, assisting to their needs
Flexible work schedule
Shop floor restocking
Till operations
Till balancing
Money handling
Cash handling accuracy
Sales expertise
Stock management
References
Available upon request
Leadership
Team Captain at Didcot Girls School for multiple Sport Activities Team Captain at Didcot Girls School for multiple Sport Activities
Assistant Professor (Computer Science) at Chitkara University School of Maritime StudiesAssistant Professor (Computer Science) at Chitkara University School of Maritime Studies
UP School Assistant in Social Science at Abraham Memorial Higher Secondary SchoolUP School Assistant in Social Science at Abraham Memorial Higher Secondary School