Organised Personal Assistant skilled in managing executive schedules and coordinating high-level meetings. Proven ability to streamline administrative processes, enhancing operational efficiency and productivity. Maintains confidentiality while fostering strong relationships with stakeholders.
Overview
6
6
years of professional experience
Work history
Personal Assistant - Maternity Leave
Blinkhorns
City of London
11.2024 - 04.2025
Assisted in preparation of financial statements, budgets, and forecasts.
Researched and resolved customer inquiries to enhance service quality.
Organised presentations and reports for executives, streamlining workflows.
Monitored and responded to correspondence promptly.
Managed partners' calendars by scheduling appointments and meetings daily.
Handled client communications regarding personal and corporate tax queries.
Prepared financial reports and client statements for team meetings.
Created Year End Accounts Letters for 800 personal tax clients.
Entered financial information into corporate database for easy access and retrieval.
Operations Manager
M&M Real Estate
Canary Wharf, London
12.2023 - 09.2024
Develop and implement operational strategies, plans, and procedures for improving team efficiency and productivity
Identify and implement process improvements to streamline recruitment operations and enhance service delivery
Integrate and optimize technology solutions to streamline and enhance operational efficiency
Establish KPIs and monitor performance to ensure operational goals are met Manage relationships with investors and ACE-FX to ensure quality and cost-effectiveness
As Operations Manager at M&M Real Estate Dubai, I developed and implemented operational strategies, plans, and procedures to improve team efficiency and productivity within the London & Dubai teams.
I also identified and implemented process improvements to streamline recruitment operations and enhance service delivery, while integrating and optimizing technology solutions to enhance operational efficiency.
Additionally, I established KPIs, monitored performance to ensure operational goals were met, and managed relationships with investors and ACE-FX to ensure quality and cost-effectiveness.
Property Manager/ Assistant Client Accounts
Lewis & Tucker
West End, London
03.2022 - 12.2023
Organise weekly meetings with building directors and prepare AGM agendas, ensuring accurate minute taking
Serve as the primary point of contact for landlords, directors, and leaseholders
Prepare monthly reports for property managers on aged debtors, and provide VAT receipts to creditors
Authorise payments, manage accounts receivable and payable, handle payroll, raise periodic charges, and issue demands
Liaise with suppliers, bailiffs, and building development contractors for seamless operations
Manage CEO's diaries, arrange meetings, and oversee property management for internal issues
Draft sales memorandums, tenancy agreements, and Section 20 Notices
Coordinate travel arrangements, supervise staff, and prepare annual service charge budgets
Generate reports for residential and commercial buildings through Qube, including trial balances and income reports
Assist with invoice logging, maintenance, filing, payment processing, and collection of service charge arrears
Input data, update the company database, and compile monthly reports for the management team
Personal Assistant
Elliott's Shah Chartered Accountants
Fleet Street, London
10.2019 - 08.2021
Provided proactive daily support to the CEO and Partners, ensuring seamless workflow and time management
Managed complex diaries, coordinated internal and external meetings, and acted as a gatekeeper to senior leadership
Prepared and formatted a range of business documents including reports, presentations, and professional correspondence
Generated financial documents, such as invoices, using the Iris accounting system with accuracy and attention to detail
Created and maintained Excel spreadsheets to track and analyse company expenses
Ensured high standards of confidentiality and professionalism while supporting senior stakeholders in a fast paced environment
Personal Assistant/Administrator
MTV Studios
Camden Town, London
12.2018 - 09.2019
Managed the executive's calendar, scheduling meetings, appointments, and ensuring effective time management
Coordinated complex travel arrangements and prepared detailed itineraries for domestic and international trips
Organised and maintained physical and digital filing systems, ensuring easy access to key documents and records
Provided comprehensive administrative support to ensure smooth day-to-day office operations
Supported the planning and execution of special projects and events, collaborating with internal teams and external vendors
Handled confidential information with discretion, maintaining a high level of professionalism at all times