Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Friendly and approachable, with excellent customer service skills coupled with ability to handle transactions and multitask in fast-paced environments. Adept in communication and teamwork.
Worked 2-3 shifts per week over the course of seven months.
Duties included:
- Answering telephone calls.
- Taking orders over the phone and face-to-face.
- Managing reservation systems.
- Liaising with delivery drivers.
- Managing table settings for guests dining experience.
- Stocking beverage supplies.
- Welcoming and seating customers.
- Collaborating with kitchen staff to ensure order accuracy.
- Executing drink and food orders accurately.
- Ensuring the workplace was clean and tidy at all instances.
- Collecting cash or credit card payments and providing receipts to customers.
- Checking with customers during meals to check orders were received correctly and meeting expectations.
- Accurately relaying information to the kitchen regarding dietary needs and allergies to ensure needs were met.
Volunteered to help at local Brownies group, supervising 30-40 children aged 7-11.
Duties included:
- Developing activities and tasks for the children to partake in.
- Supply runs; checking current supplies, and purchasing anything needed for each activity, ensuring there was an adequate amount for each child.
- Supervising snack time, ensuring each child had enough to eat and drink.
- Liaising with superiors on all matters of engagement and safety.
- Keeping the children safe, both on site and when on external outings.
Personal skills:
- Excellent communication and interpersonal skills
- Great analytical and numerical skills
- Distinguished linguistic skills
- Exemplary written skills
- Basic Spanish
- Conversational Russian
- Comprehensive baking skills
Computing skills:
- Experience of excel, google documents, google slideshows, PowerPoint slideshows, word documents
Skills gained through work experience:
- Bill calculation proficiency
- Till operation
- Excellent memory recall
- Resilient under pressure
- Customer service
- Opening and closing procedures
- Table cleaning
- Teamwork skills
- Cash and credit transactions
- One week experience in Sales and Marketing department of Little Moons company working on documents and developing social media strategy and ideas