Evie McClean
Harwich,Essex
Summary
An approachable, ambitious individual who has a mature approach to any task given. Has the ability to organise themselves and work well within a team in order to achieve objectives and is used to working under pressure to meet strict deadlines. Is also able to adapt quickly to new environments with very good communication skills.
Overview
7
7
years of post-secondary education
10
10
years of professional experience
Work history
Sales Office Manager
BUFA Composites UK Ltd
Brantham , Suffolk
2019.08 - Current
- Managed daily operations of sales office, resulting in enhanced workflow and team coordination.
- Oversaw 4 sales team members, ensuring achievement of KPI targets through regular performance reviews and support.
- Developed and implemented customer relationship management system, streamlining sales processes and improving data accessibility.
- Conducted regular training sessions for new sales team members, enhancing their product knowledge.
Coroner's Officer
Suffolk Coroner's Office
Ipswich, Suffolk
2018.08 - 2019.08
- Investigated unexpected, violent or unnatural deaths to provide closure for grieving families.
- Enhanced understanding of unexplained deaths by conducting meticulous investigations.
- Adhered strictly to regulations governing coroners' practice, guaranteeing professionalism at all times.
- Liaised with bereaved families, offering necessary support and information about the process.
- Collaborated with police and legal teams for accurate case documentation.
- Ensured proper storage and handling of evidence, maintaining integrity of data.
- Maintained comprehensive records for future reference or legal purposes.
- Delivered clear explanations to families regarding findings from post-mortem examinations.
Sales Co-Ordinator
AOC (UK) Ltd
Brantham , Suffolk
2016.09 - 2018.07
- Managed inbound customer queries via phone, email, and in person, ensuring high levels of client satisfaction. by phone, email and in person.
- Responded to customer inquiries and resolved issues promptly to maintain client satisfaction.
- Entered customer orders into internal system, maintaining updated and accurate sales records. onto internal system to maintain updated sales records.
- Liaised regularly with hauliers to ensure timely deliveries.
- Completed administrative duties promptly and to meet company standards.
Education
GCSEs -
Manningtree High School
Manningtree, Essex 2010.09 - 2015.09
AS Level -
Suffolk One
Ipswich, Suffolk 2015.09 - 2017.09
Skills
- Customer Service
- Administration
- Recordkeeping
- Report-writing
- Stakeholder relations
- Time efficiency
- Resilient under pressure
- Empathetic understanding
- Grief understanding
- Coroners' rules knowledge
- Evidence collection
Affiliations
- Reading
- Films
- Live music
- Theatre
Timeline
Sales Office Manager
BUFA Composites UK Ltd
2019.08 - Current
Coroner's Officer
Suffolk Coroner's Office
2018.08 - 2019.08
Sales Co-Ordinator
AOC (UK) Ltd
2016.09 - 2018.07
AS Level -
Suffolk One
2015.09 - 2017.09
GCSEs -
Manningtree High School
2010.09 - 2015.09