Summary
Overview
Work history
Education
Skills
Timeline
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Evie Hornsey

Welwyn Garden City,Hertfordshire

Summary

I am an outgoing and approachable 16 year old with excellent experience within customer service. I am adaptable to new enviroments and eager for the opportunity to learn new skills. I am experienced in hospitality, specifically within food preparation and customers service, and always ensure I am maintaining a positive and friendly attitude when engaging with both customers and staff. I am looking for a new job which will assist me in expanding my skills and widen my area of experience. I am currently attending college at the Fashion Retail Academy two days a week, and am hoping to find a job where I can work on the days I am not in (Wed-Sun).

Overview

2
2
years of professional experience

Work history

Bakery assistant

Simmons Bakers
Welwyn Garden City, Hertfordshire
08.2023 - Current


  • Complied with food safety regulations, ensured a safe environment for customers and staff.
  • Handled cash register and facilitated financial transactions.
  • Maintained cleanliness in bakery by regularly sweeping and mopping floors.
  • Regularly cleaned bakery areas, strictly following guidelines to sustain safe food preparation environments.
  • Answered questions and advised customers regarding options and selections.
  • Completed opening and closing procedures, such as displaying and preparing food, cleaning all areas for the following day and safely locking up the shop.
  • Actively listening and taking orders from customers to ensure I am making their food to their liking ensuring a smooth and easy experience.
  • Carefully ringing up customers on the till making sure I am not over, or under, charging them.
  • Completed several food hygiene and allergy awareness courses.
  • Ensured a welcoming and enjoyable experience from customers by maintaining friendly and helpful communication at all times.
  • Maintained awareness to allergies by assisting customers with ingredient information and concisiones towards using correct/additional equipment to avoid contamination.


Hair salon assistant

Johnson Blythe
Hertford, Hertforshire
11.2022 - 04.2023
  • Restocked salon supplies regularly, keeping the workspace well-equipped.
  • Set up stylist work stations with client-specific formulas and tools in preparation for services.
  • Swept up hair clippings after each haircut, maintaining a tidy work area.
  • Created positive, warm salon environment when welcoming and engaging with clients.
  • Responded quickly to staff requests for assistance resulting in smooth operation of the salon.
  • Maintained spotlessly clean salon workstations and tools.
  • Washed and sterilised brushes and combs after use for hygiene purposes.
  • Assisted in colour mixing and application for precise hair treatments.
  • Prepared stylist equipment prior to appointments, ensuring efficient service delivery.
  • Gowned clients in preparation for salon services.
  • Provided regular refreshments and snacks for continued customer satisfaction.

Education

GCSEs - Geography, Sociology, Media studies, Maths, Science, English (Language/Literature)

Ridgeway Academy
Welwyn Garden City, Hertfordshire
09.2019 - 06.2024

Fashion Retail and Business

Fashion Retail Academy
London
09.2024 -

Skills

    Enthusiastic customer service

  • Excellent time management
  • Positive attitude
  • Organised
  • Engaging listening skills
  • High-quality food hygiene
  • Excellent communication abilities
  • Adaptability
  • Food safety understanding
  • Upselling techniques

Timeline

Fashion Retail and Business

Fashion Retail Academy
09.2024 -

Bakery assistant

Simmons Bakers
08.2023 - Current

Hair salon assistant

Johnson Blythe
11.2022 - 04.2023

GCSEs - Geography, Sociology, Media studies, Maths, Science, English (Language/Literature)

Ridgeway Academy
09.2019 - 06.2024

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Evie Hornsey