Evie Flucker
Edinburgh,The Scottish Borders
Summary
As an experienced hospitality worker, I have 5+ years of experience working in busy situations and under high pressure. I understand the importance of multitasking, ensuring that customers are met with friendly and quick service while also keeping tables and the bar clean. I have worked as both FoH and BoH staff member, showcasing the variety of roles that I have been trained in. I have recently concluded my studies at the University of Glasgow and am looking for a part time job to accompany my training to become an English teacher abroad. Although I have been independent in my studies, I am eager to work in a team again to develop my communication skills further.
Overview
4
4
years of professional experience
Work history
Bartender/waiter
The Raven, Signature Pubs
Glasgow , City Centre
2024.06 - 2026.03
- Worked as a bartender and waiter and received cocktail, wine, and whisky training, helping to inform customers of options available.
- Maintained constant communication with kitchen staff and other colleagues about dietary restrictions or allergies noted by customers, ensuring a safe dining experience.
- Accurately took customer orders and communicated them to chefs and bartenders.
- Ensured compliance with licensing laws whilst serving alcohol.
- Managed stock supply levels, restocking when running low and refilling fridges during closing.
- Ran private bar for booked events by setting it up, keeping it clean and organised during service, and closing it down after service.
- Always made sure dining area was cleared and sanitised when plates and glasses were finished, keeping area chaos free.
Event staff worker
Splendid Hospitality
Edinburgh , Midlothian
2022.07 - 2024.04
- Interacted with clients to provide high levels of customer service and enhance event experience.
- Worked in a team to complete service in a smooth and efficient manner.
- Assisted in set-up, operation, and take down of events.
- Answered attendee questions, providing event information.
- Handled ticket sales at the door and cloakroom, facilitating swift entry into events.
- Served drinks and food, abiding with health and safety regulations.
- Worked in food preparation, ensuring organisation for food service.
- Worked in different roles, including waitress, barista, bartender, and kitchen porter.
Volunteer worker
Shelter Bookshop
Edinburgh , Midlothian
2021.11 - 2022.02
- Demonstrated customer service abilities while welcoming customers.
- Worked at front of house by working on the till, carrying out sales, and setting up shop displays.
- Accepted donations from the public.
- Pricing and stocking.
Education
Joint MA (Hons) - Film and Television Studies/English Lit
The University of Glasgow
Glasgow, Glasgow City 2022.09 -
Advanced Higher - English
The Mary Erskine School
Edinburgh 2022 -
Advanced Higher - RMPS
The Mary Erskine School
Edinburgh 2022 -
Higher - Media Studies
The Mary Erskine School
Edinburgh 2022 -
Skills
- Food and drink service
- Trained in food safety guidelines
- Cash register operation
- Cleaning and sanitising
- Bar and barista training
- Multi-tasking abilities
- Table arrangement
- Time management
- Performs well during busy periods
- Resolving customer complaints
- Positive and polite attitude
References
References available upon request.
Timeline
Bartender/waiter
The Raven, Signature Pubs
2024.06 - 2026.03
Joint MA (Hons) - Film and Television Studies/English Lit
The University of Glasgow
2022.09 -
Event staff worker
Splendid Hospitality
2022.07 - 2024.04
Volunteer worker
Shelter Bookshop
2021.11 - 2022.02
Advanced Higher - English
The Mary Erskine School
2022 -
Advanced Higher - RMPS
The Mary Erskine School
2022 -
Higher - Media Studies
The Mary Erskine School
2022 -