Evie Carter
Gibson Street, Glasgow
Summary
First year University of Glasgow student studying Business and Management MA(SocSci). I am a motivated individual with a diverse background in service-oriented roles. Brings a strong work ethic and a calm approach to high-pressure situations, ensuring efficient operations and excellent customer interactions. Demonstrates an ability to adapt quickly and collaborate effectively with team members to achieve common goals. I am looking for part-time flexible work after my exams, which wrap up within 16 days.
Overview
3
3
years of professional experience
Work History
Cafe Worker
Tease Coffee Bar
Banchory, Scotland
03.2025 - 08.2025
- Delivered attentive, helpful, and friendly service to maintain high customer satisfaction levels.
- Greeted new customers, answered initial questions and took drink orders.
- Assisted team members during rush hours to ensure smooth operations and enhance customer service.
- Oversaw till operations, ensuring accurate handling of cash and card transactions and completing end-of-day reconciliation.
- Maintained a spotlessly clean and tidy café environment for optimised hygiene and customer satisfaction.
- Kept café looking presentable and clean by clearing and deep cleaning tables after use.
Waitress
Scott Skinners Restaurant & Bar
Banchory, Scotland
08.2024 - 03.2025
- Improved customer satisfaction by providing efficient and friendly service.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Greeted guests upon arrival, fostering a welcoming atmosphere.
- Maintained clean and organised dining area for customer comfort.
- Optimised workflow in busy periods through successful coordination with the kitchen staff.
- Recommended specials or seasonal offerings, contributing to increased sales revenue.
- Assisted in training new waiting staff, enhancing team efficiency and service quality.
Summer camp day leader
Lathallan School
Johnshaven, Scotland
07.2024 - 07.2024
- Monitored children's safety in potentially hazardous environments, such as at the beach and near rivers, ensuring a secure experience.
- Fostered positive relationships with children and staff through respectful and friendly interactions.
- Executed daily responsibilities with attention to detail, contributing to smooth camp operations.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Arrived punctually for shifts, ensuring timely start to daily operations.
Stable hand work experience
Aberdeen Riding Club
Peterculter, Scotland
05.2024 - 05.2024
- Maintained stable cleanliness, fostering a healthy environment for horses.
- Fed and watered horses to keep them nourished and hydrated.
- Followed strict dietary plans for the well-being of horses.
- Prioritised horse safety whilst transporting them between locations.
- Prepared riding equipment, facilitating smooth training sessions.
- Executed stable maintenance tasks, enhancing durability and safety standards.
- Pursued continuous learning about equine care practices, improving overall proficiency.
Coffee shop manager
Lathallan School
Johnshaven, Scotland
04.2022 - 12.2023
- Trained staff members, ensuring excellent customer service.
- Set work schedules for staff to ensure optimal staffing levels at all times.
- Fostered team spirit amongst staff, leading to improved morale and collaboration.
- Resolved customer complaints, strengthening customer loyalty and enhancing company reputation.
- Monitored cleanliness of premises, maintaining a welcoming atmosphere.
- Ensured compliance with food hygiene standards, maintaining high quality offerings.
- Oversaw regular maintenance of coffee machines and other equipment to prevent operational disruptions.
- Developed marketing strategies that increased café visibility and attracted new customers.
- Introduced new menu items based on seasonal availability and customer preferences.
Education
MA(SocSci) - Business and Management
University of Glasgow
01-2029
Scottish Advanced Higher Qualifications -
Lathallan School
Johnshaven01-2025
Scottish Higher Qualifications -
Lathallan School
Johnshaven06-2024
Scottish National 5 Qualifications -
Lathallan School
Johnshaven06-2023
Skills
- Customer service
- Opening and closing procedures
- Effective sales techniques
- Approachable demeanour
- Calm under pressure
- Strong work ethic
- Conflict resolution
- Positive and approachable
- Mature and confident
- Positive work ethic
- Work well with others
References
References are available on request from:
- Mr S Culross (Tease Coffee Bar)
- Mrs L Skinner (Skinners Bar and Restaurant)
Activities and Interests
I have a strong passion for sport, especially netball and horse riding. I also enjoy art and have always loved being creative through fashion and painting. At school, I completed my Duke of Edinburgh Bronze and Silver awards. This sparked my love for the outdoors and I enjoy hillwalking, camping and dog walking. I also enjoy spending time with family and friends.
I have regularly taken on part-time work when I can during my studies to help me gain skills in customer service and hospitality. I enjoy my business management course and aim to pursue a career in this field. I am known for being calm, quietly confident, independent and mature.
Timeline
Cafe Worker
Tease Coffee Bar
03.2025 - 08.2025
Waitress
Scott Skinners Restaurant & Bar
08.2024 - 03.2025
Summer camp day leader
Lathallan School
07.2024 - 07.2024
Stable hand work experience
Aberdeen Riding Club
05.2024 - 05.2024
Coffee shop manager
Lathallan School
04.2022 - 12.2023
MA(SocSci) - Business and Management
University of Glasgow
Scottish Advanced Higher Qualifications -
Lathallan School
Scottish Higher Qualifications -
Lathallan School
Scottish National 5 Qualifications -
Lathallan School