Delivered friendly and fast service to process high-volume food and drink orders at peak times.
Enhanced customer experience by serving each guest with sincerity, positivity, and enthusiasm.
Maintained safe hygiene and food handling standards for full compliance.
Resolved customer complaints with empathy, providing tailored solutions to ensure positive dining experiences.
Barista and Waitress
Munchies
Aldeburgh
05.2022 - 02.2025
Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
Attended to customer needs with friendly service, improving overall customer satisfaction.
Exhibited a positive attitude while delivering friendly and welcoming customer service.
Developed strong customer relationships through warm, efficient service, enhancing customer loyalty.
Ensured cleanliness and hygiene of food service counters through regular sanitisation, contributing to a safe dining environment.
Education
A-Levels -
Thomas Mills High School
Framlingham
01-2026
Skills
Food safety compliance
Point of sale
Cash handling
Customer service
Time management
Team collaboration
Conflict resolution
Effective communication
Positive attitude
Hobbies and interests
Volunteer swimming coach for children aged 2 - 15 of varying abilities, allowing me to share my passion for swimming and teaching while developing strong communication and leadership skills.