Experienced hospitality professional with extensive expertise in cash handling, menu knowledge, and staff training. Adept at ensuring food safety awareness and maintaining high housekeeping standards. Proven ability in customer service, bookings management, and conflict resolution. Skilled in food preparation, portion control, and special diets catering while adhering to health and safety regulations. Committed to upholding sanitation standards compliance and enhancing workplace cleanliness. Career goal includes advancing to a senior management role within the hospitality industry.
Overview
2
2
years of professional experience
Work History
Team member
Air-Tastic Entertainment Center
Newtownabbey, Antrim and Newtownabbey
09.2022 - Current
Over my two-year period at Air-Tastic Entertainment Centre, I've had the chance to work across different areas, picking up a wide range of skills along the way. I've handled everything from front desk operations and cash handling, to taking care of children. Most of my experience, though, has been in the kitchen and hospitality side, where I've taken on a variety of tasks, such as:
Attaining an efficient workflow through adept multitasking and efficient time management.
Providing excellent customer service to enhance business reputation.
Handling difficult customers, resulting in conflict resolution.
Ensuring workplace cleanliness with regular maintenance tasks.
Displaying teamwork skills to improve overall productivity.
Ensuring cleanliness of the dining area for a pleasant dining experience.
Enhancing guest satisfaction with prompt and attentive service.
Handling complaints in a professional manner to maintain brand reputation.
Delivering efficient table service, resulting in repeat business.
Assisting colleagues during peak hours for smooth operations.