Summary
Overview
Work history
Skills
Languages
Certification
Timeline
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Evgeniy Velichkov

London,Redbridge

Summary

Accomplished professional with extensive experience in managing high-complexity retail operations, including a Category 5+ store with over £6.2 million in annual sales and a 15% LFL growth, ranking third highest in the region. Demonstrates exceptional team leadership by managing a team of over 50 staff members and ensuring seamless digital and in-store operations. Proficient in scheduling, performance management, and legal compliance, while overseeing a fleet responsible for over 1,000 online delivery orders weekly. Skilled in stock replenishment, merchandising, and various operational roles to drive efficiency and meet KPI metrics. Committed to delivering excellence through strategic planning and continuous development of team capabilities.

Overview

10
10
years of professional experience
1
1
Certification

Work history

Store manager

Iceland
London, Redbridge
12.2023 - Current
  • Take ownership of all areas of the store performance, review sales, operation and digital performance weekly. Identify priorities and drive actions to improve results - Currently managing a store with over £6.2 Million annual sales, over a 1000 delivery orders PW and over 250 Delivery partner orders PW trough a team of over 50 collegues and a fleet of 4 vans
  • Regularly updates my management team on growing sales, focus on making the store better
  • Clear focus on delivering great instore and online availability and cost controls trough excellent processes
  • Create and maintain a culture of sell a £, save a £ to maximize sales/profit
  • Consistently deliver on all greed KPIs for the store
  • Use every available resource, development option and on the job coaching to grow talent , improve levels of capability and get the best from every college
  • Have proactive approach to service , both in store and at the door
  • Ensure all policies and procedures are implemented and followed including cash handling and security
  • Ensure legal compliance across all areas to minimize any risk to the business
  • Ensure all health and safety policies and processes are implemented fully to keep my team and customers safe
  • Lead from the front and delegate and empower at the right time with the right collegues

Senior supervisor

Iceland
London, Redbridge
02.2020 - 12.2023
  • Supports the Store Manager in delivering consistent results and to be the best place to shop and work by managing and driving the performance of the team
  • Motivate the team to deliver consistent operational standards
  • Plans in advance, prioritising key tasks and activities.
  • Communicate effectively, having real, regular conversations & listening to understand.
  • You play an active part in creating an inclusive culture where everyone can be their best at work
  • You will be able to effectively manage your team using our performance processes and continuous conversations

Supervisor

Iceland
London, Redbridge
02.2018 - 02.2020

Retail assistant

Iceland
London, Redbridge
06.2015 - 02.2018

Skills

  • Team leadership - Managing a team of over 50 staff members
  • Scheduling employees - Weekly planner publication
  • All work related software/applications knowledge
  • Manage performance and encourage development
  • Knowledge and understanding of legal and company processess
  • Deliver a seamless digital and instore operation
  • Responsible for a fleet of 4 vans with over a 1000 online delivery orders per week
  • Managing a Category 5 (highest possible complexity) store for over a year and delivering on KPI metrics
  • Managing a store with over £62 million yearly sales with over 15% LFL (3rd highest in the region)
  • Ensure store planogram and promotional compliance with by weekly changeovers
  • Ensure a smooth deliver partner (Uber, Just Eat, Deliveroo ) process on top of Iceland own online ordering system
  • Have been trained and worked in all roles over the years - skilled in stock replenishment, merchandising, temperature compliance and rotation, waste management, cash management, stockloss management , labour turnover management, fleet management

Languages

English
Proficient (C2)
Bulgarian
Proficient (C2)
German
Intermediate

Certification

Management B2 certificate

Council Alcohol license

Timeline

Store manager

Iceland
12.2023 - Current

Senior supervisor

Iceland
02.2020 - 12.2023

Supervisor

Iceland
02.2018 - 02.2020

Retail assistant

Iceland
06.2015 - 02.2018

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Evgeniy Velichkov