Evgenija Logvinovich
London
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Retention Account Manager
Capital Com
London
03.2025 - Current
- Manage client relationships to ensure loyalty and long-term commitment.
- Work closely with product development teams for customising offerings according to client needs.
- Resolve escalated issues and liaised with clients to restore satisfaction and promote retention.
- Address account inquiries and provide updated data from CRM software.
Conversion Account Manager
Capital Com
Limassol, Cyprus
07.2020 - 03.2025
- Implemented customer service policies, enhancing client experience.
- Delivered presentations to potential clients, securing new deposits.
- Resolved client issues promptly, ensuring high levels of satisfaction.
- Coordinated with finance department to manage client enquires efficiently.
Senior Translator/Protocol Officer
Minsk European Games 2019 Organising Committee
Minsk, Belarus
05.2018 - 07.2019
- Collaborated with team members on translation projects to ensure consistent terminology use throughout texts.
- Guaranteed seamless service delivery with meticulous proofreading of translated materials.
- Resolved protocol issues promptly, maintaining organisational reputation intact.
- Prepared itineraries for visiting dignitaries, facilitating efficient time management.
- At Games-time - managed a team of 90 volunteers at the main venue (including Opening and Closing Ceremonies)
Instructor of InterculturalCommunication & English
Minsk State Linguistic University
Minsk, Belarus
09.2013 - 05.2018
- Tailored teaching approach to accommodate individual student needs, promoting academic growth.
- Collaborated with other instructors on curriculum development, ensuring consistency across year groups.
- Supervised and participated in university activities enhancing community engagement and student involvement.
Education
Bachelor of Arts - English, French, Italian Studies
Minsk State Linguistic University
Minsk, Belarus 09.2008 - 06.2013
Skills
- Communication skills
- Team building
- Problem-solving
- Strategic planning
- Leadership
- Multilingual
- Customer Service
- Team Leadership
- Creativity cultivation
- Training and Development
Languages
English
Proficient (C2)
Russian
Native
Italian
Advanced (C1)
French
Intermediate (B1)
Certification
CySEC - Cyprus Securities and Exchange Commission
Basic, Issued Jul 2023 Credential ID CN8248
Right to work in the UK
Yes
Timeline
Retention Account Manager
Capital Com
03.2025 - Current
Conversion Account Manager
Capital Com
07.2020 - 03.2025
Senior Translator/Protocol Officer
Minsk European Games 2019 Organising Committee
05.2018 - 07.2019
Instructor of InterculturalCommunication & English
Minsk State Linguistic University
09.2013 - 05.2018
Bachelor of Arts - English, French, Italian Studies
Minsk State Linguistic University
09.2008 - 06.2013
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