Everistus Jn.Marie

Manager

Jn Marie And Sons

08.2010 - Current

Onboarded new employees with training and new hire documentation.
Maintained professional, organized, and safe environment for employees and patrons.
Cross-trained existing employees to maximize team agility and performance.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Completed point of sale opening and closing procedures.
Managed inventory control, cash control, and store opening and closing procedures.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Monitored daily cash discrepancies, inventory shrinkage and drive-off
Successfully attended to problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Trained and guided team members to maintain high productivity and performance metrics.
Developed and implemented successful staff incentive programs to motivate employees.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Developed proposals for partnership and investment in the business.