- Provided valuable support for 3 case managers, which included drafting dispositions, discharges, standard securities and COT's. Registering dispositions and standard securities.
- Communicated effectively with clients, estate agents and solicitors on behalf of case managers.
Senior Negotiator and Team Leader (Jan 2017 - Sep 2017)
- Promoted from Negotiator within 3 months.
- Managed portfolio of clients ensuring high levels of client satisfaction. Twice beating record for number of 5 star reviews.
- Responsible for dealing with any clients complaints within estate agency team.
- Managed closing dates and advised clients of offers received.