Evelyn Ferris
Truro,Cornwall
Summary
Responsible Babysitter providing children with exceptional levels of compassionate care. Aiding development in learning through play and maintaining safe and secure environments for optimum child wellbeing.
Eager Front of house staff member, always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Energetic restaurant worker proficient in managing guests and keeping server loads balanced for maximum efficiency. Effectively collect reservations, plan events and monitor daily dining staff performance. Team-oriented and efficiency-driven with superior work ethic and multitasking abilities.
Outgoing and friendly Receptionist offering dynamic client engagement. Excels in calendar management and scheduling, data entry and database administration.
Overview
5
5
years of professional experience
Work History
Babysitter
Self-employed
Truro, Cornwall
06.2020 - 10.2023
- Minimised parents' clean up times, helping with light housekeeping, laundry, dishwashing and vacuuming.
- Enforced rules and managed behaviour through appropriate discipline.
- Accompanied children to parks and play spaces, providing diligent supervision for maximised child safety.
- Cared for children and completed associated household tasks with professionalism and efficiency.
- Maintained clean, safe play environments, ensuring first-class child safety, security and wellbeing.
- Drove safely, checking children used seat belts and installing booster seats.
- Followed parent's instructions to maintain routines and schedules.
Dinghy instructor
St Mawes sailing club
Truro, Cornwall
06.2021 - 09.2023
- Implemented and optimised new curriculum and day-to-day instruction to align educational strategies with industry best practices.
- Updated curriculum and course materials based on students' needs, goals and results.
- Created and implemented lesson plans and written and oral assessments.
- Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
- Monitored student progress through test administration and adapted learning plans to optimise progress.
- Observed other instructors and lecturers, learning new techniques for future lectures and courses.
Receptionist
polgoon vineyard
Penzance, Cornwall
05.2021 - 05.2023
- Reduced waiting times through effective time and resource management.
- Managed bookings using Booker software to schedule, cancel and re-arrange [Timeframe] appointments.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Provided clerical support to company employees, including copying, faxing and file management.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Used clinic software system to generate invoices and process client payments.
- Recorded and maintained office expenses to track spending.
- Operated fax machines, copy machines and other standard office equipment.
Front of house team member
Zafiros
Truro, Cornwall
12.2021 - 07.2022
- Elevated guest experiences by delivering tailored, personalised customer service.
- Managed customer-related issues following company policies and procedures.
- Collaborated across team to achieve productivity and efficiency.
- Operated POS systems effectively, accurately processing numerous customer bill payments.
- Confidently managed customer requests by listening actively to concerns and providing positive solutions.
- Alerted kitchen teams to specific guest criteria, including food allergies and intolerances.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Informed customers regarding ingredients used to address allergy and dietary issues.
- Managed timing standards in food deliveries to minimise delays.
waitress
Old quay inn
Truro
04.2019 - 07.2019
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Delivered checks, collected cash or credit card payments and provided receipt to customers.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
Education
A-Levels - Business
Truro High School
Truro 09/2021 - 06/2023
A-Levels - Spanish
Truro High School
09/2021 - 06/2023
A-Levels - Food and nutrition
Truro High School
Truro 09/2021 - 06/2023
Skills
- First Aid and CPR certified
- Safe driving record
- Enthusiastic leader
- Exceptional communicator
- Managing routines
- Childcare
- Maintaining a safe environment
- Catering
- Restaurant hygiene protocol
- Touch typing
- Powerboat level 2
- Serving experience
- Level 2 food hygiene
Languages
English
Native
Spanish
Intermediate
Timeline
Front of house team member
Zafiros
12.2021 - 07.2022
Dinghy instructor
St Mawes sailing club
06.2021 - 09.2023
Receptionist
polgoon vineyard
05.2021 - 05.2023
Babysitter
Self-employed
06.2020 - 10.2023
waitress
Old quay inn
04.2019 - 07.2019
A-Levels - Business
Truro High School
09/2021 - 06/2023
A-Levels - Spanish
Truro High School
09/2021 - 06/2023
A-Levels - Food and nutrition
Truro High School
09/2021 - 06/2023
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