Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Eve Robson

Consett,Durham

Summary

Friendly and enthusiastic Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work. Multi-talented Waitress knowledgeable about food safety operations, best practices and compliance requirements. Able to easily work with small groups and large parties alike. Looking to take on demanding role with room for advancement. Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waitress with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.

Overview

1
1
year of professional experience
5
5
years of post-secondary education

Work History

Waitress

The Anchor Inn
Whittonstall, Northumberland
11.2022 - Current
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Checked in with customers during meals to check orders were received correctly and met guests' expectations.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Discussed menu items and dietary concerns, noted special requests and suggested additional items to meet upsell goals.

Education

GCSEs -

Queen Elizabeth High School
Hexham
09.2018 - 06.2023

Skills

  • Exemplary hygiene standards
  • Special dietary requirements
  • Food and beverage knowledge
  • Highly responsible and reliable
  • Upbeat, outgoing and positive
  • Health and Safety awareness
  • Strong communication
  • Allergy awareness
  • Food hygiene

Timeline

Waitress

The Anchor Inn
11.2022 - Current

GCSEs -

Queen Elizabeth High School
09.2018 - 06.2023
Eve Robson