Eve Roberts
Crawley,West Sussex
Summary
Manager with a strong background in customer service. Demonstrates exceptional time management, communication, and problem-solving skills. Good at working under pressure and motivating team members to achieve collective goals. Committed to helping other team members and improving overall team performance. As a young adult starting my career, I understand that my work and attitude has to be of the highest standard to give me the best chance of succeeding. Career goal: To gain extensive experience in a role that encourages growth and continuous improvement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales manager
Next
Haywards Heath, West Sussex
07.2024 - Current
- Helping to support the management team across all areas of the store.
- Running the store when needed.
- Motivating the team to excel in all stock processes, giving praise, and offering feedback when necessary.
- Ensuring all learning and development is up to date.
- Completing weekly banking.
- Working alongside the team in all processes and supporting them when needed.
Babysitter
n/a
Pease Pottage, West Sussex
10.2021 - Current
- Provided safe and engaging environment by organising creative activities for children.
- Ensured child safety during indoor and outdoor activities for peace of mind of parents.
- Maintained healthy eating habits by preparing nutritious meals and snacks.
- Kept living spaces neat and clean to maintain a proper hygienic environment.
- Bearing responsibilities for a child since he was 9 months old.
- Ad hoc arrgangement.
Team member
Next
Haywards Heath, West Sussex
09.2022 - 07.2024
- Providing help for customers.
- Working under and consistently meeting time limits in deliveries.
- Creating a positive atmosphere for both customers and colleagues.
- Making sure customers are as satisfied as possible when receiving my help.
- Going above and beyond to ensure the smoothest experience possible.
Sport Leader
South Coast Sports
Handcross, West Sussex
08.2022 - 03.2024
- Looking after young children during the school holidays.
- Playing new sports and games with them to keep them entertained.
- Helping children overcome new things, trying to relate to them in doing so.
- Focusing on a different type of customer, showing that I can adapt my skills to reach a wider range of people.
Kitchen porter
The Wheatsheaf
Plummers Plain, West Sussex
03.2022 - 11.2022
- Maintained high standards of cleanliness by washing kitchen equipment and utensils.
- Helped create a pleasant dining experience by maintaining clean cutlery and crockery.
- Providing help in the kitchen when needed.
- Serving food.
- Successfully coped with high demand and high pressure during peak times.
- I learned to communicate with customers and work with other people to create a smooth-running working environment.
Education
GCSEs - Business
Warden Park Academy
Cuckfield, West Sussex 09/2017 - 06/2022
GCSEs - Child Development
Warden Park Academy
Cuckfield, West Sussex 09/2017 - 06/2022
GCSEs - Combined Science
Warden Park Academy
Cuckfield, West Sussex 09/2017 - 06/2022
GCSEs - French
Warden Park Academy
Cuckfield, West Sussex 09/2017 - 06/2022
GCSEs - History
Warden Park Academy
Cuckfield, West Sussex 09/2017 - 06/2022
GCSEs - Maths
Warden Park Academy
Cuckfield, West Sussex 09/2017 - 06/2022
GCSEs - English Language
Warden Park Academy
Cuckfield, West Sussex 09/2017 - 06/2022
GCSEs - English Literature
Warden Park Academy
Cuckfield, West Sussex 09/2017 - 06/2022
Skills
- Customer service
- Time management
- Working under pressure
- Communication
- Problem-solving
- Helping other team members
- Banking
- Team motivation
Affiliations
- Spending time with my friends and family.
- Spending time with my dog.
Certification
Certificate of achievement in customer service - awarded by training express.
References
References available upon request.
Timeline
Sales manager
Next
07.2024 - Current
Team member
Next
09.2022 - 07.2024
Sport Leader
South Coast Sports
08.2022 - 03.2024
Kitchen porter
The Wheatsheaf
03.2022 - 11.2022
Babysitter
n/a
10.2021 - Current
GCSEs - Business
Warden Park Academy
09/2017 - 06/2022
GCSEs - Child Development
Warden Park Academy
09/2017 - 06/2022
GCSEs - Combined Science
Warden Park Academy
09/2017 - 06/2022
GCSEs - French
Warden Park Academy
09/2017 - 06/2022
GCSEs - History
Warden Park Academy
09/2017 - 06/2022
GCSEs - Maths
Warden Park Academy
09/2017 - 06/2022
GCSEs - English Language
Warden Park Academy
09/2017 - 06/2022
GCSEs - English Literature
Warden Park Academy
09/2017 - 06/2022
Similar Profiles
Jessica TweddleJessica Tweddle
Sales Assistant at NextSales Assistant at Next
Khaula NawabKhaula Nawab
Sales Assistant at NextSales Assistant at Next
Anesha KhalifaAnesha Khalifa
Projects & Communications Manager at NextProjects & Communications Manager at Next
Sinead SmylieSinead Smylie
Sales Manager at NextSales Manager at Next
PRIYANKA KUDROLIPRIYANKA KUDROLI
Quality Assurance Lead at Tata Consultancy ServicesQuality Assurance Lead at Tata Consultancy Services