Eve Phillips
Perth,WA
Summary
A skilled barista confident at latte art, milk texture, and specialty coffee brewing. Proficient in maintaining barista equipment, including grinder settings and espresso machine maintenance. Demonstrated ability to maintain a friendly demeanor while effectively resolving customer complaints. Experienced in food handling and preparation, with a strong understanding of Australian café culture. Proven track record of enhancing customer satisfaction through attentive service and problem-solving skills.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Barista
Kilimanjaro Coffee
Edinburgh
07.2024 - 11.2025
- Worked as a barista at one of Edinburghs most respected and well loved specialty coffee shops
- Trained in latte art and dialing in espresso
- Managed high volume orders during peak hours maintaining quality of service.
- Trained new staff members on café operations, fostering teamwork and consistency.
- Assisted in inventory control measures for effective stock management.
- Maintained cleanliness of the café area whilst preparing orders.
Barista
Voodoo Coffee
Perth
05.2025 - 08.2025
- Ensured freshness of pastries on display, contributing to overall quality assurance.
- Maintained cleanliness of the café area whilst preparing orders.
- Implemented hygiene standards throughout café premises for public health safety compliance.
- Performed cash handling duties accurately to maintain financial integrity.
- Managed high-pressure shifts solo
Front of house manager
Wagamama
London
08.2018 - 04.2025
- Ensured smooth operation of the restaurant by delegating tasks effectively.
- Managed team rosters to maintain optimal customer service levels.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Coordinated with kitchen staff for seamless table service during peak hours.
- Conducted regular training sessions for staff to improve service quality.
- Enforced company policies consistently, maintaining a disciplined work environment.
- Monitored compliance with health and safety regulations amongst all staff members.
- knowledgeable in food safety and allergies
Education
Bachelor of Arts - Design
Goldsmiths, University of London
London, England 08.2020 - 07.2023
Skills
- Latte art and milk texture
- Barista equipment maintenance
- Non-dairy alternatives expertise
- Specialty coffee brewing
- Grinder settings and espresso machine maintenance
Languages
English
Native
Certification
RAS certificate
Food saftey certificate
Timeline
Barista
Voodoo Coffee
05.2025 - 08.2025
Barista
Kilimanjaro Coffee
07.2024 - 11.2025
Bachelor of Arts - Design
Goldsmiths, University of London
08.2020 - 07.2023
Front of house manager
Wagamama
08.2018 - 04.2025