Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Personal attributions
Timeline
Generic

Eve Neill

Summary

I am a motivated worker with exceptional social skills, communication abilities and have experience in the customer service background. I enjoy pursuing every opportunity to support my team members and quickly address and help resolve any issues that they have within the workplace. I am a friendly individual with great people skills and sales experience Within my current job role where I am dedicated to creating good customer experiences while offering expertise in coffee production, and preparation. Combined with my interest in business as well as my current job where I manage my team, I am a suitable candidate for the project manager degree apprenticeship scheme as I am also looking to elevate my career. I consistently try to strive and create a positive work environment for my colleagues and this shines through the team, which promotes more productive work through motivated team members.

Overview

1
1
year of professional experience

Work History

Barista

Costa Coffee
Hemel Hempstead, Hertfordshire
09.2023 - Current
  • Ensured customer satisfaction by providing top-quality coffee and beverages.
  • Maintained cleanliness of the café area whilst preparing orders.
  • Offered personalised beverage recommendations, enhancing customer rapport.
  • Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
  • Performed cash handling duties accurately to maintain financial integrity.
  • Trained new staff members on café operations, fostering teamwork and consistency.
  • Promoted seasonal beverages effectively increasing their uptake.
  • Provided a welcoming atmosphere to customers, promoting return visits.
  • Delivered exceptional service to customers for their enjoyment and comfort.

Education

A-Levels - Business

West Herts College
Hemel Hempstead, Hertfordshire
09/2023 -

Skills

  • Business development
  • Problem solver
  • Good time management skills
  • Relationship management
  • Social media marketing
  • Open and clear communicator
  • Strategic decision-making
  • Team player
  • People Management

Affiliations

  • Skiing
  • Dog walker
  • Dance

Accomplishments

Golden Grazie award presented by my area manger for great costumer service showing my upselling skills and impressive flat white.


I was promoted to become a Barista Maestro in my First year at Costa due to my leadership skills and qualities.


In secondary school i received many awards due to my participation and choreography in House dance and the subject dance

Personal attributions

My friends describe me as a positive and supportive individual who takes care of those around me. I am a industrious and energetic person who is committed to hard work and have the ability to perform under pressure and effectively. I am now ready to move onto the next stage of my career and know that an apprenticeship will be perfect for me. 

Timeline

Barista

Costa Coffee
09.2023 - Current

A-Levels - Business

West Herts College
09/2023 -
Eve Neill