Summary
Overview
Work history
Education
Skills
Timeline
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Eve- Louise Tomlinson

Wirral,England

Summary

A dedicated professional with extensive expertise in de-escalation techniques and a non-judgmental attitude, specialising in trauma-informed approaches and special needs support. Demonstrates strong interpersonal proficiency and a deep understanding of child safeguarding policies, ensuring empathy and understanding in all interactions. Committed to diversity and inclusion, with awareness of GDPR compliance and professional boundaries. Skilled in crisis intervention, multi-agency collaboration, and effective communication, aiming to leverage strategic thinking for impactful contributions in child development and disability support sectors.

Overview

23
23
years of professional experience

Work history

Specialist Foster Carer

Wirral Borough Council
Wirral, Merseyside
03.2018 - 04.2025
  • Was a lone carer for a boy from the age of 10-17 who had Downs Syndrome, ASD, Complex learning disability, Communication difficulties and Extreme behaviours of concern
  • I implemented visual timetables to help reduce his anxiety and aid his comprehension of daily routines and promoted his independence, teaching him vital living skills
  • I taught him many signs to aid his communication, he was very adept at BSL and Makaton towards the end of our placement
  • I advocated for him at all regular Reviews, Multidisciplinary meetings, Medical Appointments and completed all necessary paperwork
  • I attended regular Training sessions
  • I promoted Family Time with his Birth family

Residential Child Care Officer

Willowtree/ Wirral Borough Council
Wirral, Merseyside
02.2006 - 03.2018
  • Provided assistance with daily tasks, enhancing quality of life for Children and Young People with Additional Needs during their Short Breaks
  • Developed personalised care plans to meet specific needs of each individual.
  • Maintained confidentiality of records in line with data protection regulations.
  • Ensured safety for the Young People by administering prescribed medication regularly complying with policy and procedure
  • Maintained clean living spaces, contributing to a healthy environment.
  • Coordinated recreational activities which resulted in increased enjoyment and life experiences for the Young People
  • Encouraged independence amongst the Young People, boosting self-confidence.
  • Operated hoists and wheelchairs aiding in safe transfers of the Young People.
  • Facilitated social activities to enhance the social skills of the Young People and increase their confidence
  • Assisted residents in personal grooming tasks maintaining their dignity and self-esteem.
  • Created friendly environment with active listening and empathetic communication.
  • Built trustful relationships through consistent reliability and professionalism.
  • Improved comfort by providing personal care and attention.
  • Led annual and refresher training sessions to staff on MAPA

Team Leader

Autism Together
Wirral , Merseyside
03.2006 - 06.2012
  • Chaired Multidisciplinary Meetings and advocated for the Service Users in my care
  • Maintained positive working rapports with family members and all professionals involved in the care of service users
  • Ensured all staffs' training records were up to date
  • Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
  • Resolved conflicts effectively, promoting harmony within the workforce.
  • Conducted regular performance reviews to identify areas of improvement for each team member
  • Ensured adherence to company policy by all team members, maintaining professionalism at all times.
  • Coordinated daily tasks, ensuring smooth workflow within the team.
  • Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
  • Encouraged open communication, fostering a positive work culture.
  • Delegated tasks to make best use of individuals' skills.
  • Promoted professionalism among staff to develop productive relationships.

Support worker

Autism Together
Wirral, Merseyside
06.2003 - 03.2006
  • Assisted in maintaining a clean environment for improved client health.
  • Helped achieve service users' independence through guided tasks and activities.
  • Enhanced wellbeing of service users by providing emotional support and companionship.
  • Provided transportation for medical appointments, ensuring timely arrival.
  • Increased comfort levels with personal care duties such as bathing and dressing.
  • Maintained detailed records of service users' behaviour changes for healthcare team reference.
  • Participated in regular team meetings, enhancing quality of care provided.
  • Contributed feedback on service users progress leading to adjustments in personalised care plans.
  • Provided companionship during outings contributing to an active social life for service users.
  • Actively listened to service users' concerns thus creating a comforting environment.
  • Promoted physical activity through assistance with exercises improving overall health condition of the service users.
  • Administered medication according to schedule, promoting optimal health outcomes.
  • Implemented care plans set out by healthcare professionals leading to improved patient well-being.
  • Supported daily living skills training which increased service user self-sufficiency.
  • Encouraged social integration by facilitating community involvement opportunities.
  • Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
  • Used excellent communication and interpersonal skills to engage and interact with individuals in need.
  • Built strong patient relationships through compassionate care and friendly rapport building.
  • Monitored and documented service users' behaviours, activities and development, aiding appropriate care plan management.
  • Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
  • Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
  • Provided support in social, physical and emotional areas to assist clients with integration into local community.
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
  • Continuously promoted best practices in health, safety and security to safeguard service user welfare.
  • Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
  • Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
  • Collaborated with external support providers to maintain good care continuity.

1:1 teaching assistant

Higher Bebington Junior School
Wirral, Merseyside
02.2002 - 03.2003
  • Supported a female pupil with ASD and ADHD through mainstream schooling
  • Prepared custom learning materials for student engagement.
  • Collaborated closely with teachers to align teaching strategies with learning needs.
  • Coordinated parent-teacher meetings to discuss student progress and areas of improvement.
  • Encouraged positive behaviour by modelling respect and kindness during interactions.
  • Assisted in developing IEPs for improved educational outcomes.
  • Organised outdoor activities for physical development and enjoyment of nature.
  • Enhanced literacy skills by implementing tailored reading programmes.
  • Implemented effective behaviour management strategies for a harmonious classroom atmosphere.
  • Facilitated social development through group projects and team-building exercises.
  • Boosted self-confidence in students with supportive mentoring techniques.
  • Completed first aid training, guaranteeing student safety under all circumstances.
  • Maintained sensitivity towards students with additional needs, continually improving their development and confidence.
  • Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.
  • Oversaw students during breaks to maintain safe environment.
  • Delivered well-structured one-on-one support sessions to students with learning difficulties to improve test scores.
  • Supervised students in wider school environments, offering reliable dining room, library and playground support.
  • Distributed learning materials, textbooks and stationery, enabling full student cooperation in activities.
  • Cultivated close working relationships with students, teaching staff and parents.
  • Employed variety of mediums to convey learning concepts.

Education

MAPA Advanced Physical Skills Instructor - Management of Actual and Potential Aggression

Crisis Prevention Institute
United Kingdom
08/2013 - 03/2018

Advanced Level Apprenticeship in Child Care - Social Care and the care of children and young people

Alliance of Sector Skills Councils
United Kingdom
01/2012 - 01/2013

Key Skills Certificate - Information and Communication Technology

Edexcel
United Kingdom
11/2012 - 12/2012

BTEC level 2 Award - Employment Responsibilities and Rights in Health, Social Care or Children and Young People's Setting

BTEC
United Kingdom
09/2011 - 09/2012

NVQ Level 3 - The Children and Young People's Workforce (Social Care)

Edexcel
United Kingdom
08/2011 - 08/2012

NVQ Level 3 - Health and Social Care- Adults

City & Guilds of London Institute
United Kingdom
04/2009 - 04/2010

Level 2 Key Skills in Application of Number - Application of Number

City & Guilds of London Institute
United Kingdom
09/2009 - 09/2009

Level 2 Key Skills in Communication - Communication

City and Guilds of London Institute
United Kingdom
09/2009 - 09/2009

Level 1 Certificate in British Sign Language - British Sign Language

CACDP
United Kingdom
12/2007 - 08/2008

NVQ Level 3 - Management

OCR
United Kingdom
07/2007 - 07/2008

NVQ Level 2 - Health and Social Care

City & Guilds of London Institute
United Kingdom
12/2004 - 12/2005

GCSEs - French A*

Wirral Grammar School for Girls
United Kingdom

GCSEs - English A (+ Speaking and Listening A)

Wirral Grammar School for Girls
United Kingdom

GCSEs - Spanish A

Wirral Grammar School for Girls
United Kingdom

GCSEs - English Literature B

Wirral Grammar School for Girls
United Kingdom

GCSEs - Religious Studies B

Wirral Grammar School for Girls
United Kingdom

GCSEs - Science Modular Dual Award C,C

Wirral Grammar School for Girls
United Kingdom

GCSEs - Home Economics (Textiles) D

Wirral Grammar School for Girls
United Kingdom

GCSEs - Business Studies C

Wirral Grammar School for Girls
United Kingdom

GCSEs - Mathematics C

Birkenhead Sixth Form College
United Kingdom

Skills

  • Expertise in de-escalation techniques
  • Non-Judgmental attitude
  • Trauma-Informed approach
  • Special needs support knowledge
  • Child safeguarding policies knowledge
  • Empathy and understanding
  • Diversity and inclusion awareness
  • Patience and understanding
  • Reporting and documentation
  • Crisis Intervention
  • Multi-agency working
  • Confidentiality maintenance
  • Behaviour management techniques
  • Special educational needs expertise
  • Effective communication

Timeline

Specialist Foster Carer

Wirral Borough Council
03.2018 - 04.2025

Team Leader

Autism Together
03.2006 - 06.2012

Residential Child Care Officer

Willowtree/ Wirral Borough Council
02.2006 - 03.2018

Support worker

Autism Together
06.2003 - 03.2006

1:1 teaching assistant

Higher Bebington Junior School
02.2002 - 03.2003

MAPA Advanced Physical Skills Instructor - Management of Actual and Potential Aggression

Crisis Prevention Institute
08/2013 - 03/2018

Advanced Level Apprenticeship in Child Care - Social Care and the care of children and young people

Alliance of Sector Skills Councils
01/2012 - 01/2013

Key Skills Certificate - Information and Communication Technology

Edexcel
11/2012 - 12/2012

BTEC level 2 Award - Employment Responsibilities and Rights in Health, Social Care or Children and Young People's Setting

BTEC
09/2011 - 09/2012

NVQ Level 3 - The Children and Young People's Workforce (Social Care)

Edexcel
08/2011 - 08/2012

NVQ Level 3 - Health and Social Care- Adults

City & Guilds of London Institute
04/2009 - 04/2010

Level 2 Key Skills in Application of Number - Application of Number

City & Guilds of London Institute
09/2009 - 09/2009

Level 2 Key Skills in Communication - Communication

City and Guilds of London Institute
09/2009 - 09/2009

Level 1 Certificate in British Sign Language - British Sign Language

CACDP
12/2007 - 08/2008

NVQ Level 3 - Management

OCR
07/2007 - 07/2008

NVQ Level 2 - Health and Social Care

City & Guilds of London Institute
12/2004 - 12/2005

GCSEs - French A*

Wirral Grammar School for Girls

GCSEs - English A (+ Speaking and Listening A)

Wirral Grammar School for Girls

GCSEs - Spanish A

Wirral Grammar School for Girls

GCSEs - English Literature B

Wirral Grammar School for Girls

GCSEs - Religious Studies B

Wirral Grammar School for Girls

GCSEs - Science Modular Dual Award C,C

Wirral Grammar School for Girls

GCSEs - Home Economics (Textiles) D

Wirral Grammar School for Girls

GCSEs - Business Studies C

Wirral Grammar School for Girls

GCSEs - Mathematics C

Birkenhead Sixth Form College
Eve- Louise Tomlinson