Eve Laws
Sunderland,Tyne and Wear
Summary
I am a detail-orientated pharmacy assistant bringing 4 years of administrative and retail experience. Focused on collaborating to achieve team success with knowledgeable, friendly and efficient support. I am a positive and upbeat team player with strong problem solving and conflict resolution skills. I am able to prioritise my work load in order to meet deadlines. I am eager to take on new roles involving my interpersonal skills and experience.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work history
Pharmacy assistant
Herrington Medical Centre Pharmacy
Sunderland, Tyne And Wear
08.2021 - Current
- Prioritised tasks effectively during busy periods, maintaining excellent level of service without disruptions or delays.
- Dispensed medications, ensuring safe practices at all times.
- Utilised comprehensive knowledge of over-the-counter medicines to provide accurate advice to customers.
- Provided excellent customer service, resulting in repeat business from satisfied customers.
- Managed stock levels effectively to prevent shortages or excesses.
- Prepared labels for prescription bottles with meticulous attention to detail, reducing errors in medication distribution.
- Assisted in the dispensing of prescriptions to ensure customer satisfaction.
- Processed incoming medication orders, checking inventories for supply requirements and reordering stock as necessary.
Bar staff member
The Board Inn, Stonegate Group
Sunderland, Tyne And Wear
02.2019 - 05.2021
- Ensured customer satisfaction by providing excellent service.
- Handled cash transactions to ensure accurate accounting.
- Restocked bar efficiently during busy periods.
- Engaged in upselling techniques, boosting sales revenue.
- Prepared beverages, ensuring consistent quality.
- Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
- Cleaned and sanitised bar area, maintaining high standards of hygiene.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Education
NVQ Level 3 - Hair dressing
Sunderland College
Sunderland 09.2018 - 08.2021
GCSEs -
Castleview Enterprise Academy
Sunderland 09.2014 - 08.2018
Skills
- Problem-solving
- Time management expertise
- Patience under pressure
- Customer experience
- Multitasking efficiency
Timeline
Pharmacy assistant
Herrington Medical Centre Pharmacy
08.2021 - Current
Bar staff member
The Board Inn, Stonegate Group
02.2019 - 05.2021
NVQ Level 3 - Hair dressing
Sunderland College
09.2018 - 08.2021
GCSEs -
Castleview Enterprise Academy
09.2014 - 08.2018