Summary
Overview
Work history
Education
Skills
Timeline
Generic

Eve Konarska

Newcastle upon Tyne

Summary

I am currently looking for a job to have alongside my studies. I am a dedicated professional with a strong foundation in teambuilding and excellent communication skills. I demonstrate critical thinking and attention to detail, ensuring effective organisation and time management. I have proven my ability to work independently while excelling in teamwork and collaboration, with a dependable and responsible approach to decision-making. I am skilled in written communication and confident with managing opening and closing procedures. I am energetic and motivated individual with strong customer service background and excellent communication skills, eager to contribute to team-oriented environment, with proven ability to handle high-pressure situations and deliver exceptional service.

Overview

3
3
years of professional experience

Work history

Food and Beverage Team Member

National Trust
Grantham, East Midlands
03.2023 - Current
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Demonstrated high standards of customer service.
  • Actively listened to guests and understood when managing complex food service complaints.
  • Coffee trained, till trained, kitchen trained.
  • Employed strong interpersonal skills to handle queries relating to menus, allergies and restaurant services, including allergen and health and safety training.
  • Maintained thorough food, drink and menu knowledge, providing expert assistance with customer selections.
  • Ensured customer satisfaction by providing top-quality coffee and beverages.

Team member

Fluffy Fluffy
Newcastle upon Tyne, Northumberland
01.2025 - 06.2025
  • Facilitated customer relations for increased brand loyalty.
  • Ensured workplace cleanliness with regular maintenance tasks.
  • Collaborated effectively with team members to meet project deadlines.
  • Provided excellent customer service to enhance business reputation.
  • Maintained high standards of food hygiene, securing customer trust.


Restaurant Assistant

Downtown Stores
Grantham, Lincolnshire
08.2022 - 03.2023
  • Improved customer experience through exceptional service.
  • Cooperated well with kitchen teams, improving workflow and raising working standards.
  • maintaining clean kitchen environments throughout service shifts.
  • Promoted accident prevention through excellent levels of sanitation and cleanliness, minimising health and safety risks.
  • Prioritised busy kitchen workloads, managing multiple tasks simultaneously without sacrificing food quality.
  • Achieved level 1 customer service training
  • Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.

Education

A-Levels -

Walton Girls' High School & Sixth Form
Grantham

Certificate of Higher Education - Law

University of Northumbria At Newcastle
Newcastle-upon-Tyne
09/2024 -

Skills

  • Teambuilding
  • Excellent Communication
  • Written Communication
  • Critical Thinking
  • Attention to Detail
  • Organization and Time Management
  • Teamwork and Collaboration
  • Decision-Making
  • Dependable and Responsible
  • Independent working
  • Opening and closing procedures

Timeline

Team member

Fluffy Fluffy
01.2025 - 06.2025

Food and Beverage Team Member

National Trust
03.2023 - Current

Restaurant Assistant

Downtown Stores
08.2022 - 03.2023

A-Levels -

Walton Girls' High School & Sixth Form

Certificate of Higher Education - Law

University of Northumbria At Newcastle
09/2024 -
Eve Konarska