Eve Henry
Brighton,Sussex
Summary
Friendly and driven hospitality professional with hands-on experience leading teams and supporting the planning and execution of a range if events. Confident in using social media to promote events and known for for building great relationships with guests. Passionate about creating memorable experiences, working collaboratively, and bringing energy to an team. Eager to keep learning, grow within the events industry, and take on new challenges.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work history
Cafe supervisor
Brighton Students Union
Brighton, Sussex
10.2024 - Current
- Supervised and coordinated day-to-day operations, ensuring smooth workflow efficiency, addressing any customer issues promptly.
- Utilised social media platforms for effective promotion of special offers or events.
- Coordinated various different events to help build the cafes customer loyalty.
- Trained new staff, fostering teamwork and a positive work environment.
Bar manager
The Admiral
Brighton, Sussex
03.2024 - Current
- Built a loyal customer base by creating a welcoming environment with top quality service.
- Coordinated and promoted special offers and events via social media platforms, ensuring successful execution and leading to increased brand visibility.
- Collaborated with team members to provide seamless service during busy periods.
FOH team member
The Three Blackbirds
Woodditton, Cambridgeshire
11.2019 - 12.2024
- Communicated effectively between kitchen and serving staff facilitating efficient workflow.
- Managed large groups and event bookings with ease and efficiency.
- Trained new staff on operational procedures, enhancing team productivity.
- Prepared the dining area prior to opening hours for optimum readiness.
- Offered exceptional customer service to create memorable experiences for guests.
Education
Bachelor of Business Administration - International Events Management with Marketing
University of Brighton
Brighton 09.2022 - 05.2025
A-Levels - Sociology, English Lit and Lang, Philosophy Ethics and Religion
Long road Sixth Form
Cambridge 09.2019 - 05.2021
Skills
- Customer service
- Staff motivation
- Brand Promotion
- Event coordination and organisation
- Hospitality management
- Team Leadership and staff training
- Social media post scheduling
References
References available upon request.
Timeline
Cafe supervisor
Brighton Students Union
10.2024 - Current
Bar manager
The Admiral
03.2024 - Current
Bachelor of Business Administration - International Events Management with Marketing
University of Brighton
09.2022 - 05.2025
FOH team member
The Three Blackbirds
11.2019 - 12.2024
A-Levels - Sociology, English Lit and Lang, Philosophy Ethics and Religion
Long road Sixth Form
09.2019 - 05.2021
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