Evan Maina
Manchester
Summary
Accomplished professional business analyst with expertise in Agile and Scrum methodologies, process mapping, and regulatory compliance. Demonstrates proficiency in technology integration planning, statistical analysis, and project management tools.
Proven track record of enhancing operational efficiency and driving strategic decision-making. Bringing a collaborative approach to working with cross-functional teams to achieve business objectives.
Overview
8
8
years of professional experience
Work history
Business Analyst
NatWest Group
Manchester
10.2020 - 07.2025
- Gathering requirements for the implementation of organisation-wide tools by collaborating with various teams.
- Facilitate process redesign workshops that involve eliciting process requirements and liaising with Product Owners and SMEs.
- Design business processes from high-level process maps down to executable business processes using Blueworks and Visio.
- Create documentation (business rules, as-is/to-be flows, drawing up requirements, data configuration, use cases, user stories, functional specs) in JIRA, Confluence, Planview, Oracle, and SharePoint.
- Unearth and highlight delivery blockers and find ways to automate or streamline existing processes.
- Analyse and simulate the business processes and identify the best process version by matching overall business and organisational goals.
- Prepare reasonable business cases and user stories to assist in test scenarios and cases.
- Taking part in sprint planning, sprint reviews, and morning stand-ups to keep the project team updated with the progress of work.
Customer Due Diligence Deputy Team Leader
NatWest Group
Manchester
12.2019 - 10.2020
- Monitored team performance, identifying areas for improvement and implementing corrective actions.
- Maintained excellent employee relationships by cultivating supportive, positive and helpful working environment.
- Resolved complex customer enquiries, disputes and complaints.
- Led staff meetings to delegate tasks, assign workloads and communicate changing priorities.
- Liaised between management and staff, advocating for team needs and resources.
Customer Due Diligence Resolution Analyst
Natwest Group
Manchester
05.2019 - 11.2019
- Performed detailed data gathering and analysed the data for Customer Due Diligence (CDD).
- Responsible for ensuring KYC checks and completing Enhanced Due Diligence.
- Conducted PEPs (Politically Exposed Persons) screening and adverse media checks.
- Compliance with regulations and attainment of client specific processing requirements.
Financial Crime Analyst
RBS Group
Manchester
03.2017 - 04.2019
- Identified and reported potential KYC/Money Laundering risks in the bank.
- Maintained knowledge of all applicable legislation and best industry practice.
- Supported the Financial Crime department in the management of AML and KYC issues.
- Led analysis into transactional monitoring trends, scams, and malware issues.
- Identified gaps in current fraud detection strategies and implementing new rules.
- Suspicious activity reporting (SAR) and Internal Money Laundering Suspicion Reporting (IMLSR).
Education
BA - Business Economics
Manchester Metropolitan University (MMU)
Skills
- Agile and Scrum methodologies
- Process mapping and improvement
- Regulatory compliance and risk management
- Technology integration planning
- Statistical and data analysis
- Microsoft Excel and PowerPoint proficiency
- Mural and Blueworks expertise
- Visio and JIRA knowledge
- Customer onboarding strategies
- Change management techniques
- Requirements definition and administration
- Project management tools proficiency
- Business process modeling
- SWOT analysis expertise
- User acceptance testing skills
- Stakeholder management strategies
- Data analytics and reporting
Custom
- Horse riding
- Reading
- Archery
- Travelling
Affiliations
- Horse riding
- Reading
- Archery
- Travelling
Languages
English
Native
Swahili
Native
Spanish
Intermediate
Timeline
Business Analyst
NatWest Group
10.2020 - 07.2025
Customer Due Diligence Deputy Team Leader
NatWest Group
12.2019 - 10.2020
Customer Due Diligence Resolution Analyst
Natwest Group
05.2019 - 11.2019
Financial Crime Analyst
RBS Group
03.2017 - 04.2019
BA - Business Economics
Manchester Metropolitan University (MMU)
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