Current student at Cardiff University with a friendly and enthusiastic demeanour adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Overview
3
3
years of professional experience
Work history
Morning operative
Live Lounge
Cardiff, Cardiff
06.2024 - 09.2025
Excelled in multi-tasking for improved productivity.
Maintained clean work area with regular tidying up tasks.
Ensured safety standards by meticulously following protocols and procedures.
Achieved targets with attention to detail and time management skills.
Picked and packed with speed and precision.
Conducted routine equipment checks to proactively address maintenance issues.
Unloaded and organised goods from trucks for stock taking.
Waiter/Front of house
Riverview Chinese Restaurant
Cowbridge, Vale of Glamorgan
06.2022 - 01.2024
Remained calm under pressure, ensuring better performance during peak hours.
Assisted in food preparation, resulting in timely service delivery.
Communicated efficiently with fellow team members and kitchen staff, fostering a harmonious working environment.
Delivered excellent customer service through friendly and polite interaction.
Upheld health and safety standards by regularly sanitising hands and work areas.
Managed table settings for optimal dining experience.
Maintained knowledge of menu items, leading to accurate order taking.
Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
Checked customer IDs to confirm age before selling age-restricted products.
Prepared beverages, ensuring consistent quality.
Events staff member
Llanerch Vineyard Weddings
Hensol, Vale of Glamorgan
06.2022 - 11.2022
Played integral role in team meetings leading to more organised and smoothly run events.
Provided first-class hospitality services, resulting in repeat business.
Promoted a welcoming atmosphere by greeting and directing guests promptly upon arrival.
Assisted in post-event clean up, leaving the venue spotless every time.
Delivered information clearly to attendees, enhancing their understanding of the programme details.
Understood and adhered to food safety and hygiene regulations.
Communicated effectively with chefs to accommodate special requests or allergies in meals served.
Assisted in high-volume orders to ensure timely delivery of meals.
Set tables, ensuring a comfortable environment for customers.
Maintained cleanliness in dining area for a pleasing atmosphere.
Architecture Internship
Richard Andrews Architects
Newport, Monmouthshire
07.2022 - 08.2022
Assisted in the creation of 3D CAD models for improved design visualisation.
Followed design blueprints for accurate results.
Produced 3D models using SketchUp to create realistic visuals of proposed spaces.
Prepared technical drawings using AutoCAD, aiding project visualization.
Conducted site visits to ensure adherence to design specifications.
Shadowed senior architects to observe established processes and best practices.