Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Diligent Production Operative with knack for improving workflow and boosting team morale. Skilled in operating machinery, maintaining quality standards, and ensuring smooth production processes. Recognised for enhancing productivity and contributing to safer, more organised work environment. Experienced in production environments with focus on maintaining quality and efficiency. Capable of improving operational workflows through attention to detail and problem-solving. Skilled in operating machinery and adhering to safety protocols to ensure smooth production processes. Offering strong teamwork, time management, and problem-solving skills, with hands-on experience in fast-paced environments. Knowledgeable about maintaining quality standards and adhering to safety protocols. Ready to use and develop communication, attention to detail, and adaptability in [Desired Position] role.
Overview
20
20
years of professional experience
Work history
Production Operative- Powertrain
Charles Trent Limited
Poole, Bournemouth
03.2023 - 08.2025
Safely and efficiently dismantle powertrain components such as engines, sub frames, transmissions, differentials, axles, and driveline assemblies from salvage vehicles using appropriate tools and techniques
Utilise hand tools, power tools, and specialised equipment to disassemble powertrain components, ensuring proper care to avoid damage
Identify and sort salvageable powertrain components that can be refurbished, reconditioned, or sold to customers, while distinguishing those that are unsalvageable
Organise and store dismantled powertrain components in a systematic manner to optimize space and ensure efficient retrieval
Assist in maintaining accurate inventory records of dismantled powertrain components, both physically and digitally
Adhere to safety protocols and guidelines, including wearing appropriate personal protective equipment (PPE) and following proper dismantling procedures to prevent accidents or injuries
Perform quality checks on dismantled powertrain components to ensure they meet company standards and customer expectations
Work closely with other team members, such as Production Line, Supervisors and Managers, to ensure smooth operations and timely availability of salvaged components
Regularly clean and maintain tools and equipment, reporting any issues or malfunctions to supervisors for prompt repairs
Contribute to process improvement efforts by suggesting ways to enhance efficiency, reduce waste, and streamline powertrain dismantling operations
Maintained a clean work environment, promoting overall well-being of staff.
Participated in team meetings to improve operational effectiveness.
Improved safety standards through strict adherence to regulations.
Assisted in the training of new employees, creating a more efficient workforce.
Independently operated production line equipment.
Worked closely with production leads to ensure effective, efficient manufacturing and distribution processes.
Performed cleaning activities across site to maintain safety and compliance.
Maintained tools, equipment and machinery in good working order.
Cross-trained on different stations to assist with production needs.
Followed work orders to sort items destined for storage, production lines, or shipping.
Maintained record of zero safety incidents and compliance with HSE regulations.
Coordinated with team members for smoother assembly line operations.
Conducted basic repairs on machinery, increasing operational uptime.
Kept record of inventory for better stock management.
Assisted in stock control, reducing waste and overproduction.
Service Engineer/Mobile Engineer
JW Motor Service
Poole, Bournemouth
01.2023 - 03.2023
Perform maintenance and repair on customer vehicles
Identify problems with vehicles using the diagnostic equipment
Explain automotive repairs and issues and provide great customer service
Plan repair procedures using charts manuals and experience
Perform basic auto care and maintenance tasks such as oil changes, fluid level checks, and tire rotation
Repair and replace brake pads, wheel bearings, clutch overhauling systems, sensors, and other parts
Perform routine maintenance and general mechanic work on vehicles
Willingness to learn with hands-on training
Help keep repair shop clean and organized
Keep a professional appearance
Previous automotive and engine repair experience or auto mechanic training required
Ability to maintain a professional appearance and provide friendly customer service
Performed extensive repair works to restore functionality in faulty machines.
Perform routine maintenance and other tasks in a fast-paced environment
Experience as a lube technician, or prepared to do on-the-job training
Understanding of automotive air-conditioning systems
Ability to use the diagnostic equipment
Good hand-eye coordination.
Aftersales Manager
Isreal Adeyemi Automobile Nigeria Ltd
Lagos
11.2016 - 11.2022
Set strategic sales approach, approved the development and implementation of sales objectives, strategies, and promotional programs, and held both direct and dotted-line teams accountable for execution.
Manages a sales organization and responsible for sales activity and operations for a medium to large business segment
Overseeing the workshop operations to ensure synchronous flow of job and information between the front and the back office
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets
Controlled resources and assets for department activities to comply with industry standards and government regulations
Counsel and advise dealer on warranty processes and actively control warranty costs
Overseeing the Key Performance Indicator (KPI), Technicians' Incentive, Aftersales (Workshop) Budget for both the HO and the Branches
Secure that the Services are aligned with all needed stakeholders such as Sales/Marketing, Legal, Finance
Monitor for dealer compliance with Audi processes and procedures, providing training and counsel when needed
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
Performed supplier risk evaluations and supported regulatory inspections
Reduced workflow inconsistencies by recruiting and hiring capable staff members
Developed detailed plans based on broad guidance and direction
Identified and communicated customer needs to supply chain capacity and quality teams
Planned, created, tested, and deployed system life cycle methodology to produce high-quality systems to meet and exceed customer expectations
Established performance goals for employees and provided feedback on methods for reaching those milestones
Assisted in organizing and overseeing assignments to drive operational excellence.
Increased efficiency by automating routine follow-up processes thereby reducing labour costs.
Created customised service plans according to individual client requirements; this led to an increase in client satisfaction ratings.
Deputy Workshop Manager/ Workshop Controller
Elizade Toyota Nigeria Ltd
Lagos
03.2010 - 10.2016
Coordinating workshop operations to ensure synchronous flow of job and information between the front and the back office
Organized, good at planning, can come up with solutions as required to ensure the completion of schedules/jobs to targets, can offer guidance and support to Workshop Technicians
Preparing Key Performance Indicator (KPI), Technicians' Incentive, Aftersales (Workshop) Budget for both the HO and the Branches
Diagnosing vehicle problems by carrying out pre-acceptance inspection and deciding on work to be done
Organizing road testing of vehicles if necessary, in order to ensure proper diagnosis of serious problems in the vehicle brought for repairs
Coordinating workshop job process/control flow
Ensuring excellent professional job handling and strict adherence to customer's complaint to ensure prompt delivery to customers at promised time
Planning to ensure proper job leveling in workshop layout
Coordinating, planning, and monitoring workshop technicians to ensure continuous work flow
Worked with number executives to create an annual budget and track actual expenses against projected expenses
Managed budgets, assets, portfolios, accounts payable and receivable, and general financial reporting procedures.
Service Advisor/ Assistant Workshop Controller
Elizade Nigeria Limited
04.2008 - 04.2010
Suggested add-on services that would be helpful to customers and improve the bottom line
Prepares a repair order showing time, cost, and labor estimates for service
Pleasantly greeted customers and asked open-ended questions to better determine needs
Maintained high customer satisfaction standards to meet or exceed targets
Developed estimates by costing materials, supplies, and labor
Informed customers of service specials, completion times, and service expenses to provide exemplary customer service
Handled customer issues with confidence, using complex problem solving to provide effective resolution
Escalated incidents to the next level to remain compliant with the company's standards and procedures
Quickly and accurately answered customer questions, suggested effective solutions, and resolved issues to increase customer satisfaction
Calculated correct order totals, updated accounts, and maintained detailed records for inventory management
Created and maintained a detailed database to develop promotional sales
Implemented and developed customer service training processes.
Service Engineer/ Workshop Supervisor
Elizade Toyota Nigeria Ltd
Lagos
01.2006 - 03.2008
Supervising repair performance, assisting technicians in tackling problematic repair works
To ensure good record keeping of all Workshop operations
To ensure adequate compliance and implementation of all customer reception policies and procedures
To work tirelessly with other stakeholders to eradicate all forms of unwarranted delays, disappointments, repeat jobs, and assuring high efficiency of productive employees
Assisting technicians through on-the-job training and by providing them with the latest technical information, and also by facilitating the use of new and special tools, equipment, and/or technology
Maintaining inventory of tools and equipment and initiating ordering and Establishing and assuring adherence to housekeeping standards in the workshop and in relation to technicians' facilities and service parking lot
Engaged in first-level support for customers requiring routine support and troubleshooting
Drafted failure analysis reports and prepared quotations for repair
Analyzed and evaluated performance and optimized efficiency
Installed, configured, and tested equipment on specialized platforms
Provided customer feedback to the team to facilitate project road map and relationship planning
Organized and directed maintenance shutdowns and startups.
Education
Training - Key Performance Indicator preparation
Toyota Nigeria Limited Training School
04.2025 -
Course - Basic Safety at work
Elizade
01.2013 - 01.2014
Higher National Diploma - Mechanical Engineering Technology
Lagos State Polytechnic
Lagos, State
01.2008 - 01.2011
National Diploma (ND) - Mechanical Engineering
Federal Polytechnic
01.2004 - 01.2006
Post Graduate Diploma - Management Science
Ladoke Akintola University of Technology Ogbomosho
Ogbomosho, Oyo
01.2013 - 01.2014
Senior Secondary School Certificate (S.S.C.E) - Science
Isin Community Secondary Commercial School
09.1997 - 06.2002
Master - Business Management
Ladoke Akintola University of Technology Ogbomosho
Ogbomosho, Oyo
01.2014 - 01.2015
Skills
Excellent communication skills; Speaking, Writing comprehension, Active Listening
A good team player with motivational skills, breeding good interpersonal, organizational relationship
Use of repair manuals, flat rate manuals and Technical Reports writing
Ability to effectively communicate with team members
Skills in workshop tools and mechanical diagnostic machine handling
Ability to translate organizational and departments' goals to team members
Computer proficiency (MS Word, Adobe PageMaker, Corel Draw, Excel, PowerPoint, Publisher, Electronic Part Catalogue and TWC)
Self-Motivated
Dependable and Responsible
Quality control checks
Assembly line production
Machine operation
Record keeping
Safety inspections
References
References available upon request.
Timeline
Training - Key Performance Indicator preparation
Toyota Nigeria Limited Training School
04.2025 -
Production Operative- Powertrain
Charles Trent Limited
03.2023 - 08.2025
Service Engineer/Mobile Engineer
JW Motor Service
01.2023 - 03.2023
Aftersales Manager
Isreal Adeyemi Automobile Nigeria Ltd
11.2016 - 11.2022
Master - Business Management
Ladoke Akintola University of Technology Ogbomosho
01.2014 - 01.2015
Course - Basic Safety at work
Elizade
01.2013 - 01.2014
Post Graduate Diploma - Management Science
Ladoke Akintola University of Technology Ogbomosho
01.2013 - 01.2014
Deputy Workshop Manager/ Workshop Controller
Elizade Toyota Nigeria Ltd
03.2010 - 10.2016
Service Advisor/ Assistant Workshop Controller
Elizade Nigeria Limited
04.2008 - 04.2010
Higher National Diploma - Mechanical Engineering Technology
Lagos State Polytechnic
01.2008 - 01.2011
Service Engineer/ Workshop Supervisor
Elizade Toyota Nigeria Ltd
01.2006 - 03.2008
National Diploma (ND) - Mechanical Engineering
Federal Polytechnic
01.2004 - 01.2006
Senior Secondary School Certificate (S.S.C.E) - Science