Reliable and hardworking professional with a City & Guilds VRQ Level 2 Diploma in Beauty Therapy and extensive experience in high-paced customer service environments. Proven ability to develop strong communication, teamwork, and organizational skills through roles in customer support, reception duties, café service, and event management. Quick learner with adaptability and confidence in public interactions while consistently maintaining a professional demeanor.
Overview
1
1
year of professional experience
Work History
Beauty Therapy Qualification
Loughborough College
Loughborough, Leicestershire
08.2025 - 06.2026
Improved client experiences by providing skincare facial treatments, makeup application, and nail care.
Strengthened trust through consistent hygiene, professional standards, and attentive client care.
Raised client satisfaction through clear consultation communication and tailored recommendations.
Delivered safer treatments by using beauty therapy equipment correctly and consistently.
Supported a polished salon environment through high cleanliness and professional organisation.
Increased retail sales by promoting trending and featured salon products appropriately.
Helped clients achieve better results through personalised consultations and treatment recommendations.
Streamlined appointments by booking schedules and handling payments at reception.
Created confidence by confirming individual needs during consultations and recommending suitable treatments.
Team Member
Jump Giants
Leicester
09.2025 - 11.2025
Provided friendly customer service in the café, reception and activity areas
Operated tills, handled customer orders and supported payments
Assisted with children’s parties, including preparing food and drinks and ensuring guests had a positive experience
Supervised children during activities while maintaining a safe environment
Maintained cleanliness and organisation of café, party and customer areas
Worked effectively as part of a team during busy periods
Developed strong communication, teamwork and problem-solving skills
Welcomed guests and clients in friendly, positive manner.
Education
GCSEs - Combined Science
Humphrey Perkins School
Leicestershire
GCSEs - Mathematics
Humphrey Perkins School
Leicestershire
GCSEs - Design & Technology
Humphrey Perkins School
Leicestershire
GCSEs - French
Humphrey Perkins School
Leicestershire
GCSEs - English
Humphrey Perkins School
Leicestershire
GCSEs - Geography
Humphrey Perkins School
Leicestershire
Certificate of Higher Education - Health & Social Care
Humphrey Perkins School
Leicestershire
Skills
Strong communication and interpersonal skills
Excellent time management and organizational abilities
Problem-solving and critical thinking
Teamwork and collaboration
Adaptability and quick learning
Attention to detail and accuracy
Customer service
Child supervision
Hobbies and interests
I enjoy attending events
Traveling
Socialising with friends
With a keen interest in Fashion and Beauty via Social Media
Timeline
Team Member
Jump Giants
09.2025 - 11.2025
Beauty Therapy Qualification
Loughborough College
08.2025 - 06.2026
GCSEs - Combined Science
Humphrey Perkins School
GCSEs - Mathematics
Humphrey Perkins School
GCSEs - Design & Technology
Humphrey Perkins School
GCSEs - French
Humphrey Perkins School
GCSEs - English
Humphrey Perkins School
GCSEs - Geography
Humphrey Perkins School
Certificate of Higher Education - Health & Social Care