Summary
Overview
Work history
Education
Skills
Additional Information
References
Timeline
Generic

Evalencia Anyamesem

Praha,Czech Republic

Summary

Experienced Compliance and Policy Analyst specializing in regulatory compliance and policy enforcement across various sectors. Currently positioned at DHL as a Trade Compliance Analyst, responsible for maintaining governance and regulatory alignment in global operations. Demonstrates strong capabilities in risk assessments and stakeholder engagement, supported by a foundation in Informatics with cyber security modules. Aims to apply compliance knowledge to strengthen cyber security frameworks and policies.

Overview

8
8
years of professional experience
4035
4035
years of post-secondary education

Work history

Trade Compliance Analyst

DHL
Czech Republic
01.2024 - 08.2025
  • Developed, reviewed, and enforced internal compliance policies aligned with international regulations and corporate governance standards.
  • Conducted risk assessments on trade processes, escalating potential breaches and recommending corrective actions.
  • Monitored regulatory changes and updated procedures to maintain compliance with evolving requirements.
  • Prepared compliance documentation and supported internal/external audits, ensuring effective evidence collection and reporting.
  • Delivered compliance guidance and awareness sessions to stakeholders, strengthening governance culture.
  • Collaborated across departments to embed compliance into business processes, ensuring robust risk management and operational integrity.
  • Successfully delivered on tasks within tight deadlines.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.

Customer Service Advisor

Webhelp s.r.o.
Czech Republic
06.2023 - 12.2023
  • Resolved customer cases in line with compliance and operational standards, ensuring accurate documentation for audits.
  • Applied critical thinking to resolve complex issues, balancing customer satisfaction with risk considerations.
  • Contributed to process improvements, enhancing compliance and accountability across team.

Postwoman (Operations & Compliance Management)

Ghana Post Office
Ghana
01.2019 - 01.2021
  • Ensured compliance with national postal service regulations in daily operations.
  • Managed budgets, financial records, and reporting to maintain audit readiness.
  • Investigated and resolved customer complaints while implementing process improvements.

Customer Care Representative

MTN Ghana
Ghana
10.2018 - 06.2019
  • Handled sensitive customer data in compliance with company policies.
  • Communicated regulatory procedures clearly to customers and escalated potential compliance risks.
  • Partnered with compliance teams to improve service handling frameworks.

Compliance Analyst / Loan Officer

Barclays Bank
Ghana
11.2017 - 07.2018
  • Conducted compliance checks on loan applications, ensuring adherence to internal risk and regulatory frameworks.
  • Approved loans after evaluating financial risks and verifying compliance requirements.
  • Supported auditors in internal and external audits, preparing accurate reports and documentation.
  • Reconciled financial accounts and inventory to ensure governance and compliance.

Education

BSc - Informatics and System Engineering (with cyber security modules)

University of Pardubice
Czech Republic
10.2021 - 06.2025

Diploma - Tourism & Ticketing International

University of Ghana, Legon
Ghana

Diploma - Accounting & Auditing

University of Ghana, Legon
Ghana

Skills

  • Policy Development, Implementation & Enforcement
  • Risk Assessment & Internal Controls
  • Governance & Regulatory Compliance Monitoring
  • Audit Preparation & Evidence Gathering
  • Stakeholder Training & Awareness Raising
  • Microsoft Office Suite & SAP
  • Strong Communication
  • Analytical Skills
  • Problem-solving

Additional Information

Fluent in English; experienced in multicultural work environments, Strong interest in Cyber Security Governance, Policy, and Risk Management, Eligible to work in the EU

References

References available upon request.

Timeline

Trade Compliance Analyst

DHL
01.2024 - 08.2025

Customer Service Advisor

Webhelp s.r.o.
06.2023 - 12.2023

BSc - Informatics and System Engineering (with cyber security modules)

University of Pardubice
10.2021 - 06.2025

Postwoman (Operations & Compliance Management)

Ghana Post Office
01.2019 - 01.2021

Customer Care Representative

MTN Ghana
10.2018 - 06.2019

Compliance Analyst / Loan Officer

Barclays Bank
11.2017 - 07.2018

Diploma - Tourism & Ticketing International

University of Ghana, Legon

Diploma - Accounting & Auditing

University of Ghana, Legon

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Evalencia Anyamesem