Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Eva Smith

Telford

Summary

Diligent and motivated with business acumen and the willingness to take on challenging roles. Systematic, structured and results driven with a proven record of successfully implementing programs to meet business KPI's. Uses creative and innovative ideas to promote consistent, efficient and reliable results for effective decision making. A dynamic team player that is confident, committed, flexible and loyal in supporting and achieving department and organizational goals. A resourceful and resilient, tenacious and hardworking leader focused to the development and training of personnel across the organization.

A quick learner in a high paced environment, flexible with strong attention to detail and ability to multi-task to overcome challenges. Honest, respectable and a trustworthy individual with the determination and drive for high standards always. Ability to engage, adapt, manage and influence behavior to drive for change and continuous improvement. Conscientious, humble, sincere, and courteous.

Proactive at identifying issues with an analytical and logical method of approach.

Overview

14
14
years of professional experience

Work History

Raw Materials and Packaging Analyst

Muller Yogurts & Desserts
Telford
01.2020 - Current
  • Manage incoming raw materials through a coordinated system of quality inspections to ensure new and raw materials compliance to agreed testing schedules, standards and specifications.
  • Maintain awareness of testing requirements for the site by reviewing production plan and developing a testing schedule and inspection to meet requirements.
  • Monitor raw materials use in operation and identify opportunities for line improvements and waste reduction from packaging and raw materials.
  • Championed the Faulty Raw Materials Process for the site and for packaging and raw materials overall through process implementation, managing the hold and release process for non-compliant batches.
  • Conduct data analysis determining trends from raw materials and packaging and working in collaboration with stakeholders to find solutions, make recommendations and prevent reoccurrence.
  • Proactively assess opportunities for cost saving and waste reduction by driving line improvements and contributing to production targets and Overall Equipment Effectiveness.
  • Coached site departmental teams on raw materials and packaging handling, faulty raw material process, specification and standards.
  • Worked in collaboration with stakeholders both internally and externally through effective communication, develop test standard operating procedures and maintaining testing equipment accordance with supply recommendation.
  • Provided support with trials and the optimization of raw materials and line performance.

Quality Team Leader

Muller Yogurts
Telford
01.2018 - 12.2019
  • Maintained accurate records of all inspections, audits and tests conducted by the team.
  • Performed internal audits to verify conformance with established procedures and regulations.
  • Collaborated with other departments on cross-functional teams focused on improving overall product quality.
  • Created reports summarizing inspection results, audit findings and test results.
  • Investigated customer concerns regarding product defects or nonconformities.
  • Supervised staff and coached to promote better success and achievement.
  • Kept records of quality reports and statistical reviews.
  • Analyzed quality control test results and provided feedback and interpretation to production management or staff.
  • Troubleshot product issues and fixed problems.

Process Improvement Manager

Goodman Fielder
Fiji
02.2017 - 08.2017
  • Transformed production output by 30% through overhauling of the production schedule, planning, procurement and resources
  • Slashed working hours from 168(24/7) to 120(24/5) hours per week without affecting production output
  • Successfully improved absenteeism by 90% through creating awareness, coaching, mentoring, motivation and discipline of shop floor personnel
  • Raised Line Efficiency by 20% through process improvement strategies and reducing downtime
  • Implemented a robust preventative maintenance program for the department
  • Reduced Loss Time Injury(LTIs) from 3 to 0 for the department through the strict implementation of procedures, assessment, monitoring and evaluation of risk, hazards and near misses.
  • Overhauled hygiene and sanitation program including Pest Control, Clean in Place, Good Manufacturing, Practices, Quality Control and Assurance for the department, resulting in HACCP certification
  • Worked with the team to improve local market share from 30% to 80% to become the dominant supplier of small goods and contributed successfully to the establishment of profitable export markets
  • Experienced in using productivity tools such as 5S, Kaizen and quality control tools such as control charts, pareto charts, cause and effect diagram to influence decision making.

Production Manager

Goodman Fielder
Fiji
01.2015 - 08.2016
  • Restructured shift times resulting in reducing 22-hour days to 17-hour days without affecting production output
  • Managed daily production activities of production operatives, team leads and production supervisors
  • Slashed transportation cost by $20,000 per month
    Initiated other cost saving strategies such as review of Bill of Materials, use sea freight instead of air freight, use of approved local raw materials to name a few.
  • Worked with Human Recourses to improve attendance by 50%
    Carried out recruitment and implemented training programs and conducted appraisals
    Influenced the reduction in water usage and maintained levels within industry standard through effective and efficient cleaning and sanitation regimes and water conservation management
  • Successfully established Chilled product line in addition to the frozen product line growing the market share by 10%
  • Initiated continuous improvement programs and improved line efficiency, yield and production output by 10%
  • Proactively managed the cold chain distribution, thorough investigation and improvements resulted in a reduction of customer complaints by 15%
  • Achieved and surpassed agreed key performance indicators by using systematic approach including PDCA

Quality Assurance Manager

Goodman Fielder
Fiji
04.2014 - 12.2014
  • Responsible for 3 departments, namely Quality Assurance, Hygiene and Sanitation and the Laboratory for the site
  • Successfully maintained HACCP Certification for the site including required documentation such as the quality manual and standard operating procedures
  • Championed food safety, quality and site hygiene initiatives such GMP, Allergen Management, HACCP and Pest Control to meet organizational, statutory and customer requirements
  • Overhauled laboratory test methods, cleaning procedures, chemicals and equipment to save
    approximately $100, 000
  • Reviewed chemicals and cleaning program and implement changes to reduce waste and to comply to Environment Regulations
  • Initiated quality assurance programs such as sensory evaluation, internal, external, supplier audits, validation and verification
  • Carried out training on food safety, hygiene, chemical safety and GMP for the site
  • Established competency testing program of laboratory and cleaning operatives
  • Managed, reviewed nonconformance and implemented preventative action plans.

Laboratory Manager

Fiji Water Limited
Fiji
01.2010 - 04.2014
  • Lead and managed the overall Laboratory operations overseeing all activities including personnel, laboratory environment such as staff scheduling, documentation, procurement of lab consumables, equipment and maintaining software security and standards
    Implemented continuous improvement to laboratory procedures and equipment and achieved Laboratory certification ISO 17025
  • Successfully reduced the laboratory spend by $300,000.00 through cost savings initiatives by evaluation of entire laboratory process, identifying areas of cost improvement and waste reduction opportunities
  • Maintained 100% compliance to safety and environmental Statutory and organizational requirements for the laboratory
  • Identified and carried out all internal and on the job training for laboratory personnel ensuring results were accurate, unbiased and completed within the given time
  • Worked with external laboratory to develop laboratory competency program
  • In addition to being Laboratory Manager, I was also the key driver for the successful implementation of Quality systems for the organization such as ISO 9001:2008, ISO 14000, National Sanitation Foundation(NSF) and Safe Quality Foods (SQF) Level 3.

Education

Bachelor of Science - Packaging

Sheffield Hallam University
Sheffield
09-2028

Bachelor of Science - Environmental Science

Auckland University of Technology
New Zealand
04-2005

Skills

  • Root Cause Analysis
  • Audit Support
  • Issue Identification
  • Regulatory Compliance
  • Report Preparation
  • Information Gathering
  • Workflow Analysis
  • Documentation And Reporting
  • Evidence-Based Decision Making
  • Cost Control Programs
  • Data Research and Validation
  • Deadline Adherence
  • Incident Reporting
  • Risk Analysis
  • Continuous Improvement
  • Analytical Thinking
  • Team Collaboration and Leadership
  • Process Improvements
  • Project Management

Accomplishments

Accomplishments

Exceeded Cost Savings Targets.

  • 2019 - Target = £50K. Achievement = £80K
  • 2020 - Target = £60K. Achievement = £145K

Awards

  • Awarded BOLD award for contribution to the conversion to PET plastic.

Timeline

Raw Materials and Packaging Analyst

Muller Yogurts & Desserts
01.2020 - Current

Quality Team Leader

Muller Yogurts
01.2018 - 12.2019

Process Improvement Manager

Goodman Fielder
02.2017 - 08.2017

Production Manager

Goodman Fielder
01.2015 - 08.2016

Quality Assurance Manager

Goodman Fielder
04.2014 - 12.2014

Laboratory Manager

Fiji Water Limited
01.2010 - 04.2014

Bachelor of Science - Packaging

Sheffield Hallam University

Bachelor of Science - Environmental Science

Auckland University of Technology

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Eva Smith