Eva Raeburn

At Shoptimised, I work on optimising Google Shopping feeds to grow product visibility and drive conversions for our clients. By utilising SEO best practice and keyword trend analysis, I ensure product listings align with how shoppers search—maximising reach and performance. This has resulted in our clients seeing measurable gains in click-through rate, return on ad spend, and total sales performance.

Throughout my role, I have enforced greeting customers warmly to enhance their shopping experience.

Identified and catered to customer needs by offering tailored product advice.

Actively listened to customers to understand their requirements and provide suitable solutions.

Managed customer issues promptly while maintaining a clean store environment.

Used relationship-building techniques to meet customer needs and encourage satisfaction

In the time I was employed at this role, I communicated with customers by serving them to replace their tickets with gifts. Additionally, I solved enquiries customers asked in the workplace.