Eva Nagy-Vasarhelyi
Rugby,Warwickshire
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
1
1
Language
5
5
years of post-secondary education
Work History
Warehouse Worker
Gi Group - Royal Mail
09.2023 - Current
- Sorting incoming parcels for best ability to make sure to deliver best customer experience.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Volunteer - Administration Assistant
The ExtraCare Charitable Trust
09.2019 - 02.2020
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Sorted documents and maintained organized filing process.
- Organized, sorted, and checked input data against original documents.
- Completed data entry tasks with accuracy and efficiency.
Production Operator
Automotive Trim Developments
11.2018 - 02.2022
- Streamlined workflow, closely monitoring production schedules and adjusting operations as needed.
- Enhanced product quality by implementing rigorous quality control measures and identifying areas for improvement.
- Completed tasks on time to meet quality and safety standards.
- Trained new assembly personnel on proper use of equipment.
Patient Coordinator
Ligeti Dental Clinic
03.2018 - 09.2018
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Handled sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Answered incoming calls, scheduled appointments and filed medical records.
Food and Beverage Assistant
Hilton/Marriott/The Pig
05.2014 - 02.2018
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders, resulting in positive customer feedback.
- Supported event planning and execution, assisting in the arrangement of private parties and special occasions for guests.
- Managed cash transactions responsibly while maintaining complete confidentiality regarding sensitive financial information from guests.
Customer Service Representative
Telenor
09.2004 - 05.2014
- Handled escalated letters/emails/calls, successfully deescalating situations while finding solutions to meet client expectations.
- Responded to customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Graduation - Office Management
Fenyes Elek High School
Budapest, Hungary 09.2003 - 06.2004
High School Diploma -
Fenyes Elek High School
Budapest, Hungary 09.1999 - 09.2003
Skills
Microsoft Office
Problem Resolution
Prioritization
Complaint Handling
Microsoft Office
Data Entry
Timeline
Warehouse Worker
Gi Group - Royal Mail
09.2023 - Current
Volunteer - Administration Assistant
The ExtraCare Charitable Trust
09.2019 - 02.2020
Production Operator
Automotive Trim Developments
11.2018 - 02.2022
Patient Coordinator
Ligeti Dental Clinic
03.2018 - 09.2018
Food and Beverage Assistant
Hilton/Marriott/The Pig
05.2014 - 02.2018
Customer Service Representative
Telenor
09.2004 - 05.2014
Graduation - Office Management
Fenyes Elek High School
09.2003 - 06.2004
High School Diploma -
Fenyes Elek High School
09.1999 - 09.2003