Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
1
1
Language
5
5
years of post-secondary education
Work History
Warehouse Worker
Gi Group - Royal Mail
09.2023 - Current
Sorting incoming parcels for best ability to make sure to deliver best customer experience.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Volunteer - Administration Assistant
The ExtraCare Charitable Trust
09.2019 - 02.2020
Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
Sorted documents and maintained organized filing process.
Organized, sorted, and checked input data against original documents.
Completed data entry tasks with accuracy and efficiency.
Production Operator
Automotive Trim Developments
11.2018 - 02.2022
Streamlined workflow, closely monitoring production schedules and adjusting operations as needed.
Enhanced product quality by implementing rigorous quality control measures and identifying areas for improvement.
Completed tasks on time to meet quality and safety standards.
Trained new assembly personnel on proper use of equipment.
Patient Coordinator
Ligeti Dental Clinic
03.2018 - 09.2018
Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
Handled sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
Applied administrative knowledge and courtesy to explain procedures and services to patients.
Answered incoming calls, scheduled appointments and filed medical records.
Food and Beverage Assistant
Hilton/Marriott/The Pig
05.2014 - 02.2018
Collaborated with kitchen staff to ensure timely preparation and delivery of orders, resulting in positive customer feedback.
Supported event planning and execution, assisting in the arrangement of private parties and special occasions for guests.
Managed cash transactions responsibly while maintaining complete confidentiality regarding sensitive financial information from guests.
Customer Service Representative
Telenor
09.2004 - 05.2014
Handled escalated letters/emails/calls, successfully deescalating situations while finding solutions to meet client expectations.
Responded to customer requests for products, services, and company information.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.