Eva Kovacs
Barnet,UK
Summary
With a BA Hons degree in psychology currently training to become a counsellor with extensive personal therapy and volunteered in the field. With over two decades of experience as a teacher and therapist for people with disabilities, proficient in working with vulnerable individuals and their families. Attentive Special Education Teacher equipped to support student needs with diversified instruction. Evaluates student needs and advocates for proper resources to meet learning objectives. Monitors formal and informal assessments and adjusts education plans to accommodate progress and challenges.
As a social and healthcare manager, excels in overseeing large projects and teams of 15-40 people. Effective in delegating tasks to ensure the timely completion of projects, even under tight deadlines.
Strong planning, problem solving and communication skills.
Overview
23
23
years of professional experience
2
2
Degrees
Work History
Counsellor on Placement
Place2Be
London, Brent
04.2023 - Current
- Sensitively supported students navigating difficult situations to offer safe space to talk and provide relevant assistance for 3 children so far and completed 20 supervised client hours
- Initiated appropriate action in cases of student-wellbeing concern, in line with school regulations.
- Established strict confidentiality of student information through secure and appropriate filing and storage of documents.
- Upheld counselling best practise across departments by consistently adhering to BACP ethical framework guidelines.
Volunteer Counsellor
CleanSlate
Bicester, OXF
04.2023 - Current
- Employed humanistic, CBT and psychodynamic counselling techniques, helping 2 clients to recover from partner violence trauma.
- Updated Cliniko database with client information and attendance records.
- Complied with working practices and safeguarding policies in all aspects of work.
- Volunteered 4 hours weekly.
- Quickly built rapport and developed positive, cooperative and trusting relationships with victims of abuse.
Administrator
Anger Planet Ltd
London, Barnet
02.2022 - Current
- Liaised with customers to resolve enquiries, appointment requests and billing questions. Handled therapy practice's clientele of over 50 clients with twenty appointment slots.
- Effectively managed incoming and outgoing mail to maximise office efficiency.
- Managed office supply inventory, performing stocktakes duties and ordering additional supplies to meet staff needs.
- Organised physical files and digitised records to support ease of access and GDPR compliance.
- Prepared invoices, monitored accounts receivables and tracked budget to support bookkeeping tasks.
Exam Invigilator
British College of Osteopathic Medicine
London
09.2022 - Current
- Guaranteed exam room functionality, fixing issues promptly and thoroughly for up to 30 examinees.
- Upheld strict exam conditions in line with up-to-date regulations.
- Explained exam conditions and procedures before entering exam area.
- Provided eligible students with extra time in line with exam regulations.
- Escorted early leavers out of exam areas and collected finished exam scripts.
Specimen Reception Team Leader
Royal Berkshire NHS Trust Foundation
Bracknell, Berkshire
03.2021 - 03.2022
- Carry out day-to-day supervision of Specimen Reception Team of 40 Medical Laboratory Assistants and staff trainers to ensure efficient and effective service.
- Ensured rapid and timely turnaround of 40,000 COVID-19 samples daily
- Supervised delivery, labelling and recording of samples onto LIMS Pathology computer system.
- Steadily achieved 2nd highest performance over 24-hour rota out of 4 teams.
- Met high standards, communicated and engaged well to support Specimen Reception Team and Lighthouse Lab Senior Staff in running effective service.
- Conducted intensive safety audits and investigated reported issues, accidents and near-misses.
- Liaised with Logistics and Science departments of Lighthouse Laboratory to manage workflow according to staff level and workload.
- Trained, supported and advised less experienced staff, such as trainees, students and Medical Laboratory Assistants.
- Generated Key Performance Indicator reporting to drive better performance.
- Escalated problems to senior laboratory staff with obtaining accurate records.
- Used CRM, Route cause analyses, LIMS - Sample management system daily.
Donor Carer, Team Trainer
NHSBT
Reading, Berkshire
10.2020 - 03.2021
- Welcomed donors, assessed if someone can safely give blood.
- Assisted with screening of donors by asking questions about their health and medical history.
- Updated records and handled caseload of over 100 regular donors.
- Performed venepuncture (using needles to take blood).
- Monitored donation whilst caring for donor and provided basic clinical and after care advice.
- Trained and mentored junior team members, strengthening high-functioning, efficient clinical teamwork.
Catering Assistant
ISS UK Ltd
Bracknell, WBK
10.2018 - 12.2020
- Managed food delivery processes, maintaining efficient storage solutions and meticulous stock rotation to reduce waste.
- Ensured cleanliness and usability of crockery, cutlery and utensils for smooth-running, high-functioning kitchen operations.
- Served food and beverages to dining guests with outstanding customer service.
- Maintained high standards of food hygiene through regular checks of fridge and freezer temperatures.
- Prepared food for high-capacity events to strict schedules.
- Operated cash register to quickly process sales, maintaining excellent customer service levels.
- Applied highest standards of food safety, consistently maintaining hygiene ratings of 5.
- Handled complaints related to catering services during events.
Head of Methodological Department
Hand In Hand Foundation
Budapest, Hungary
01.2016 - 08.2018
- Successfully managed social development projects and international training programs for educational and social care workers.
- Analysed and interpreted social policy trends to facilitate national training planning and legislation.
- Successfully developed and implemented needs assessment tools for people with disability contributing fairer redistribution.
- Generated Key Performance Indicator and Performance Quality control system (PIQUASSO) to drive better performance.
- Updated policies to reflect changing conditions and maintain optimal safety standards for all employees.
- Identified and diminished performance gaps by coaching and supervising subordinates.
- Implemented successful marketing and promotional strategies worth over £10.000 in yearly revenue.
- Recruited and trained department staff to boost employees productivity.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Project Manager
Hand In Hand Foundation
Budapest, Hungary
01.2010 - 01.2016
- Supervised 10-15 projects, scaled up to EUR 300,000 and 8 international project partners, with daily support, regular goal-setting and appraisals.
- Worked with over 30 external experts, acted as single point of contact for customers and internal stakeholders.
- Actively sought for new funding opportunities and project ideas based on field research.
- Streamlined multiple plans and dependencies across range of teams into single overarching perspectives and plans.
- Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.
SEN Teacher
Various Schools
Budapest, Hungary
10.2000 - 06.2012
- Conducted behavioural, cognitive and physical assessments of student learning styles and used results to plan instructional activities.
- Set clear short-term and long-term goals to help SEN student progression.
- Coached and mentored other professionals who work with children with disabilities.
- Conferred with parents or guardians, teachers, counsellors and administrators to resolve student behavioural and academic issues.
- Provided personal and medical care for students as required.
- Managed student behaviour, intervening in crisis situations to resolve conflicts.
- Prepared reports on students and activities for administration team.
- Met with other professionals to discuss individual student needs and progress.
- Planned learning strategies, activities and materials to reflect needs of individual students.
Education
Prof.Dip Psy C - Prof. Dip Psy C
Chrysalis Courses Non-profit Ltd.
Bridgewater11.2023
Level 4 - Dip CST.
Chrysalis Courses Non-profit Ltd.
Bridgewater09.2022
Level 3 - Hospitality Supervisor
Performance Learning Group
Sawbridgeworth02.2020
Bachelor Degree - Psychology
University of Szeged
Szeged, Hungary07.2011
Bachelor Degree - Special Needs Teacher in Intellectual Disabilities
Eotvos Lorand University
Budapest, Hungary08.2001
Skills
- Project management, strategic planning, financial administration
- Proposal creation
- Leadership
- Hiring, training and development
- CRM, Route cause analyses, LIMS, MS Office, MacOS Software, Google workspace, Canvas
- Safeguarding practices and policies & Child protection policy
- Clinical caseload management
- Integrative counselling
- BACP guidelines
- Intellectual & Physical disability support
- Adaptive behaviour adjustment
- Strength-based teaching
Memberships
National Counselling and Psychotherapy Society
National Hypnotherapy Society
British Association for Counselling and Psychotherapy
Languages
English
Fluent
Hungarian
Native
Certification
- Certificate in Hypnotherapy and Counselling Skills - 2021
- NHSBT Team trainer - 2020
- Food Safety in Catering NVQ Level 3 - 2019
- Health and Safety in the Workplace NVQ Level 2 - 2019
- Accounting I: Fundamentals - 2019
- European Care Certificate - 2017
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Where you stumble and fall, there you discover the gold.
Joseph Campbell
Timeline
Counsellor on Placement
Place2Be
04.2023 - Current
Volunteer Counsellor
CleanSlate
04.2023 - Current
Exam Invigilator
British College of Osteopathic Medicine
09.2022 - Current
Administrator
Anger Planet Ltd
02.2022 - Current
Specimen Reception Team Leader
Royal Berkshire NHS Trust Foundation
03.2021 - 03.2022
Donor Carer, Team Trainer
NHSBT
10.2020 - 03.2021
Catering Assistant
ISS UK Ltd
10.2018 - 12.2020
Head of Methodological Department
Hand In Hand Foundation
01.2016 - 08.2018
Project Manager
Hand In Hand Foundation
01.2010 - 01.2016
SEN Teacher
Various Schools
10.2000 - 06.2012
Prof.Dip Psy C - Prof. Dip Psy C
Chrysalis Courses Non-profit Ltd.
Level 4 - Dip CST.
Chrysalis Courses Non-profit Ltd.
Level 3 - Hospitality Supervisor
Performance Learning Group
Bachelor Degree - Psychology
University of Szeged
Bachelor Degree - Special Needs Teacher in Intellectual Disabilities
Eotvos Lorand University
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