Eva Gonçalves Monteiro

• Responsible for cash control, ensuring efficient execution of sales, exchanges, and returns, guaranteeing speed and accuracy in all types of payment.
• Compliance with store standards through continuous organization of the sales area and daily maintenance of clean and properly stocked checkout areas.
• Providing professional customer service focused on customer satisfaction.

• Arrange volumes of magazines and newspapers to be distributed in stationery stores and bookstores.
• Coordinated daily operations, improving workflow efficiency.

• Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
• Maintained a clean and sanitary work environment, regularly cleaning coffee machines, counters, and customer areas.
• Greeted and connected with every customer, recommending drinks and pastries.

• Adjusted jewellery to match specific requirements to satisfy customers' desires.
• Consulted with clients on design and requirements to ensure finished products stayed within requests and specifications.
• Cleaned jewellery pieces, assembled parts and measured and recorded jewel weight for valuation purposes.