Eunique Ellis
Smethwick,Sandwell
Summary
compassionate Senior Care Assistant with comprehensive background with elderly adults in care home settings. By Providing exceptional care and demonstrating dedication to safe practices for continued good rapport with residents and their relatives to maintain trust to provide kind, person centred care. Maintaining excellent levels of care through kindness and commitment to safe working practices.
Passion for management and leadership comes from being a big sister first which naturally leads into my career and my wish to not only plan kind care however, to implement kind care and lead my team to ensure our resident have a great quality of life by promoting and empowering the team to have the same shared goal and cultures through out the home.
My volunteer placement at BUDS Sandwell helped my understanding and delivery of care to my residents living on our memory community, my time at BUDS helped me to not only empathise with my residents but have a better understanding of how the disease works giving me the knowledge to lead my team to not only deliver compassionate but curious care and how important effective methods of communication is an imperative skill to have as a health care worker trying to supply outstanding care to residents living with Dementia.
Overview
5
5
years of professional experience
11
11
years of post-secondary education
Work History
Senior care assistant
HC One
Oldbury, Sandwell
03.2022 - Current
- Assisted colleagues during emergency situations ensuring minimal harm towards any party involved.
- Achieved calm and harmonious living environment by mediating disputes between residents when necessary.
- Optimised efficiency in handling administrative duties related to patient care documentation thus improving overall productivity.
- Provided consistent and high-quality elder care, ensuring comfort and safety.
- Managed medication administration for residents, adhering strictly to prescribed doses.
- Facilitated social activities for stimulation and engagement of residents.
- Assisted in daily personal care tasks, promoting independence amongst residents.
- Co-ordinated with healthcare professionals for improved resident care outcomes.
- Maintained accurate records of resident's progress and medical history.
- Delivered compassionate end-of-life care, respecting dignity of residents at all times.
- Increased resident satisfaction by providing personalised care plans.
- Reduced stress levels for family members through clear communication regarding their loved ones' well-being.
- Received recognition for patient care from supervisors after demonstrating exceptional commitment to duty.
- Gained trust from families by maintaining confidentiality and professionalism in all situations.
- Demonstrated empathy whilst dealing with challenging behaviours or emotional distress from residents.
- Monitored client health conditions and reported immediate issues to manager.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Maintained confidentiality and compliance standards for optimised patient care.
- Monitored junior staff to assess care provisions and implement continued best practices.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Completed care plan documentation to chart progress and improve resident health outcomes.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Maintained secure patient environments, enforcing safe systems and practices in line with safeguarding requirements.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Submitted reports to manager regarding status of client.
- Assisted clinical staff with wound care and health assessments, enhancing care continuity between support teams.
- Minimised care continuity issues by keeping thorough, accurate records.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Collaborated with additional care providers to ensure seamless patient support.
- Promptly addressed and resolved performance concerns to maintain safe, effective care provisions.
- Carried out initial risk and requirement assessments, enabling development of bespoke care packages.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Ensured patients took all medications as prescribed by their doctor, recording details of timings and side effects.
- Adapted to service users' needs and requests to maintain personalised care.
- Assisted with medicine and stock counting, ordering and replenishing.
- Observed patient condition and behaviour closely, reporting changes or concerns promptly.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Updated families regularly on patient progress and treatment plan changes.
- Provided attentive first-hand care, comfort and safety to patients.
- Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
- Assisted with rehabilitative care following treatment plans established by health professionals.
- Helped design and update treatment plans based on progress and health developments.
- Assembled and dismantled equipment required by healthcare professionals.
Care assistant
HC-ONE
Oldbury, Sandwell
11.2020 - 01.2022
- Provided emotional support to patients, improving their mental wellbeing.
- Assisted in daily living activities for enhanced patient comfort.
- Administered medication to patients, ensuring proper health management.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Delivered excellent customer service by addressing concerns of patients' families.
- Organised recreational activities for improved social interaction amongst residents.
- Respected privacy and dignity of each resident during provision of care services.
- Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
- Adhered strictly to professional standards, regulations and policies at all times while executing duties.
- Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained confidentiality and compliance standards for optimised patient care.
- Monitored client health conditions and reported immediate issues to manager.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
Bartender
The H Suite
Edgbaston, Birmingham
10.2019 - 01.2020
- Maintained clean and organised bar, enhancing customer satisfaction.
- Provided excellent service to customers, resulting in repeat business.
- Demonstrated knowledge of drink recipes for improved customer experience.
- Recommended drinks to customers, increasing overall sales.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
- Resolved customer complaints promptly to maintain good relationships.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Collaborated with team members to provide seamless service during busy periods.
Education
Entry 3 - Functional Skills Mathematics
Sandwell College (south)
Sandwell 09.2017 - 06.2018
Some College (No Degree) - Functional Skills Mathematics
Sandwell College (South)
Sandwell 09.2018 - 06.2019
GCSEs - English language
Sandwell college
Sandwell 09.2018 - 10.2020
Some College (No Degree) - Functional Skills English
Sandwell College
Sandwell 09.2017 - 08.2018
Some College (No Degree) - Functional Skills English
Sandwell College
Sandwell 09.2017 - 06.2018
BCS Level 2 ECDL - IT Application Skills (QCF)
Oldbury Academy
Oldbury, Sandwell 04.2017 - 05.2017
VTCT Level 2 - Preventing Contact Dermatitis
Sandwell College
Sandwell 09.2017 - 07.2018
BTEC Level 1/Level 2 First Award - CHILDREN'S PLAY, LEARNING AND DEVLOPMENT
Oldbury Academy
Oldbury, Sandwell 09.2015 - 06.2017
BTEC Level 1 Introductory Diploma - HEALTH AND SOCIAL CARE
Sandwell College
Sandwell 09.2017 - 06.2018
BTEC Level 2 First Award - HEALTH AND SOCIAL CARE
Oldbury Academy
Oldbury, Sandwell 09.2016 - 10.2017
BTEC Level 3 - HEALTH AND SOCIAL CARE
Sandwell College
Sandwell 09.2019 - 10.2020
Skills
- Medication administration
- First aid certified
- Infection control procedures
- Health and safety regulations
- Basic life support
- Alzheimer's disease understanding
- Hygiene maintenance competence
- CPR certification
- Pain management understanding
- Deescalating conflict situations
- Mental health awareness
- Healthcare laws compliance
- Cultural sensitivity in healthcare
- End-Of-Life-Care knowledge
- Dementia care
- Multitasking
- Care staff training
- Medication tracking, storage and administration
- Safeguarding vulnerable adults
- Care plan reviews and implementation
- Care team coordination
- Excellent communication
- Managing and mentoring
- Patient listener
- Carer training
- Inspiring leadership style
- Empathetic
- Resident safeguarding
Affiliations
- Badminton
- Generic research
- Quality time with family and friends
- Travelling
- Learning languages
- Self Care
- Trying new restaurants
References
References available upon request.
Timeline
Senior care assistant
HC One
03.2022 - Current
Care assistant
HC-ONE
11.2020 - 01.2022
Bartender
The H Suite
10.2019 - 01.2020
BTEC Level 3 - HEALTH AND SOCIAL CARE
Sandwell College
09.2019 - 10.2020
Some College (No Degree) - Functional Skills Mathematics
Sandwell College (South)
09.2018 - 06.2019
GCSEs - English language
Sandwell college
09.2018 - 10.2020
Entry 3 - Functional Skills Mathematics
Sandwell College (south)
09.2017 - 06.2018
Some College (No Degree) - Functional Skills English
Sandwell College
09.2017 - 08.2018
Some College (No Degree) - Functional Skills English
Sandwell College
09.2017 - 06.2018
VTCT Level 2 - Preventing Contact Dermatitis
Sandwell College
09.2017 - 07.2018
BTEC Level 1 Introductory Diploma - HEALTH AND SOCIAL CARE
Sandwell College
09.2017 - 06.2018
BCS Level 2 ECDL - IT Application Skills (QCF)
Oldbury Academy
04.2017 - 05.2017
BTEC Level 2 First Award - HEALTH AND SOCIAL CARE
Oldbury Academy
09.2016 - 10.2017
BTEC Level 1/Level 2 First Award - CHILDREN'S PLAY, LEARNING AND DEVLOPMENT
Oldbury Academy
09.2015 - 06.2017
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