Summary
Overview
Work History
Skills
Timeline
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Eung Won Kymm

South Croydon,Surrey

Summary

With over 17 years of experience in leadership roles, I have demonstrated expertise in IT infrastructure management, application management, IT support, IT Security ( firewall and proxy) management, as well as budget management and control. My strong communication and judgment skills enable me to effectively support the team in achieving the company’s objectives. As an insightful Manager, I possess extensive experience in driving and improving business performance through effective employee motivation and strong policy implementation. I am proficient in best practices, market trends, and regulatory requirements in the industry operations, and I am a talented leader with analytical skills in business planning and daily problem-solving.

Overview

25
25
years of professional experience

Work History

IT Manager

Samsung Electronic UK Ltd (DSSC Europe Ltd)
07.2023 - 04.2024
  • Managing and coordinating a team of IT staff by regular supervision and appraisals, including recruitment (on-boarding/off-boarding)
  • Documenting IT procedures and processes for internal knowledge base and support links using Jira confluence
  • Providing support for all office IT equipment including HW, SW and mobile phones
  • Inventory managing of IT equipment using Jira (CRM)
  • Supporting and configuring of local network and LAN/WLAN
  • Managing company directory including deployment of all apps and role structures
  • Administrating and supporting various security systems
  • Managing Key IT suppliers, setting KPIs and measuring supplies based on SLAs (Used Jira to manage)
  • Managing external suppliers (telecoms, server and network) and maintaining cost-effective contracts
  • Planning and deploying different technology solutions across network and IT projects during migrations, upgrades and rollouts
  • Controlling the IT department budget
  • Using SQL to create a report, run a query and maintenance of DB
  • Maintain good relationships with client contacts.

IT Assistant Manager

The Korea Development Bank
12.2005 - 11.2022
  • Oversaw execution of IT projects from inception to execution
  • Acted as the first point of contact for hardware and software troubleshooting queries
  • Aligned IT strategy with business needs, prioritizing value for money, security and contractual requirements
  • Prepared Annual budget
  • Assisted in building a new server (windows server 2012=>2019)
  • Led infrastructure projects to install and upgrade telephony and video conference
  • Liaised with third parties to purchase end-user equipment as necessary
  • Tested and administered disaster recovery plans for the main Banking system and day-to-day work systems
  • This includes the Business Continuity test using a VPN connection to the test environment, which was carried out twice a year (one in the first quarter of the year and another one carried our last quarter of the year)
  • As a BCM, participated in CMT meetings every quarter
  • Collaborated with project engineers to roll out, manage, or patch software
  • Implemented network security policies and performed audits, leading to a 90% reduction in security breaches
  • Directed installation and configuration of computer hardware, operating systems and applications
  • Successfully, implemented cloud computing (VMware, VDI, Azure and SharePoint) during the pandemic breakout (COVID-19).

Accounts Payable Manager

Samsung Electronics UK LTD
02.2005 - 05.2005
  • Managed over 50 daily finance services for smooth business operations
  • Recruited high-achieving team members for enhanced department performance
  • Coached and mentored junior staff to maximise finance department capabilities.
  • Input all relevant transactions and supervised properly within accounting system

Operational Supervisor

KorAm Bank
01.2002 - 01.2005
  • Provided expert supervision to department managers and 3+ staff members, delivering optimal productivity
  • Implemented improved policies and structures to achieve business development goals
  • Oversee operations such as settlement, loans, accounting and regulatory reporting
  • Also managed IT requirements.

Settlements Supervisor

Seoul Bank
06.1999 - 01.2002
  • Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently
  • Managed staff rota, planning workloads effectively and strategically
  • Balanced and reconciled transactions to produce accurate financial records
  • Interviewed, hired and trained employees on procedures and requirements, maintaining competent, high-performing teams
  • Managed Branch IT problems such as server maintenance and implementing software upgrades
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.

Skills

  • VMware
  • VDI
  • Hyper-V
  • VPN
  • Cisco systems
  • ITSM (JIRA: CRM /ERP)
  • IT budget and cost control
  • SharePoint
  • Disaster Recovery
  • Microsoft Teams
  • MS365
  • SQL (MySQL)
  • Telephony systems
  • Windows & Unix operating systems AD and Azure AD
  • IT security and networking
  • Proxy
  • BCP Testing, BAU planning, Testing and implementing

Timeline

IT Manager

Samsung Electronic UK Ltd (DSSC Europe Ltd)
07.2023 - 04.2024

IT Assistant Manager

The Korea Development Bank
12.2005 - 11.2022

Accounts Payable Manager

Samsung Electronics UK LTD
02.2005 - 05.2005

Operational Supervisor

KorAm Bank
01.2002 - 01.2005

Settlements Supervisor

Seoul Bank
06.1999 - 01.2002
Eung Won Kymm